IT/Operations Manager & Healthcare Technology Advisor Healthcare IT expert equipped with advanced clinical and managerial knowledge/experience coordinating the implementation and continued support of various medical technologies in diverse healthcare settings with physicians, CFO's, and other department leaders. Demonstrated success implementing and managing multiple electronic medical record systems (EMR) in ambulatory practices throughout the United States along with two of New York City's largest hospital organizations.
*Advanced Clinical and Technological Communication: Proven capability to communicate effectively with busy physicians and department heads when teaching/troubleshooting EMR programs in a clinical manner they can easily comprehend. Have the ability to comprehensively and clearly communicate in high-stress situations (i.e., explain potential enrollment in research studies to grief-stricken parents in the Pediatric Intensive Care Unit (PICU) at the nation's #1 ranked children's hospital by U.S. News and World Report).
*Keen Relationship and Management Abilities: Demonstrate the traits necessary to develop strong relationships with various department heads, healthcare staff, and medical device/pharmaceutical account managers in multiple settings, which include an amiable and composed personality in high-performance cultures, combined with the clinical and technological knowledge vital to healthcare-technology management. Many department heads and physicians specially requested my presence throughout the extent of their EMR transition phases.
*Strategic Vision: Focused on strengthening client-to-company relationships through the development of proposals to one of New York City's largest hospital systems concentrating on rebuilding an underperforming eCW help desk department at a mutually beneficial financial budget. Introduced medical speech recognition programs to an OB/GYN practice to improve dictation speeds leading to higher patient volumes seen.
Allscripts, Athena, eClinicalWorks, and Epic EMR's
Medical billing and reporting
Dragon Medical speech recognition
Microsoft Office (Excel, Outlook, PowerPoint, Word)
September 2015 to CurrentMitchell Martin Inc New York-Presbyterian/Queens
Healthcare Consultant managing the eCW EMR as the hospital's clinics transition over to the Athena EMR.
Daily responsibilities include training front-end users, troubleshooting program issues, and communicating with department heads to aid in any request regarding eCW.
Helped with prepping and implementing changes in eCW for the ICD-10 transition.
Run reports regularly for different departments to help find billing trends and maximize revenue relating to administered procedures.
Assisted with the enrollment of providers in electronic prescription for controlled substances (ePCS) in Allscripts as required by New York State regulations.
IT/Operations Manager April 2015 to September 2015Downtown Women OB/GYN Associates
for the largest, private OB/GYN office in New York City.
In charge of the maintenance and optimization of the practice's EMR (eCW) while managing a staff of 50+ employees on a daily basis- 17 of which were providers.
Worked with busy physicians and nurse practitioners to troubleshoot any problems encountered within eCW in an efficient manner while instating and training staff members in system upgrades.
Interacted regularly with the Department of Health for clinical reporting along with the CFO and billing department to update/process claims, run financial reports, and prepare the practice's staff for the ICD-10 transition.
Launched the installation of Dragon Medical speech recognition for multiple physicians to enhance EMR charting and improve the practice's overall workflow.
Practice Consultant April 2014 to April 2015Arcadia Healthcare Solutions
for a consulting group that focused on planning, implementing, and optimizing EMR use in healthcare environments.
Worked one-on-one with physicians and other healthcare providers in ambulatory practices throughout the country to teach new EMR programs, specifically Athena and eCW, to staff transitioning from different EMR platforms and paper records.
Communicated regularly with department heads of a top New York City healthcare network to optimize an established EMR by enhancing physicians' ease of use through EMR customization.
April 2013 to March 2014The Children's Hospital of Philadelphia
Clinical research assistant for a variety of studies within the PICU.
Duties included data analysis/screening for clinical studies and the personal gathering of consent from families.
Daily medical communication with physicians, nurses, and healthcare providers was necessary for coordinating research studies.
Access and understanding of the Epic EMR was critical for performing daily duties.
BS : Neuroscience, 2012New York University － New York, NYNeuroscience
Department of Critical Care Medicine
Journal of Biomedical Materials Research:
PREVENTION OF POLYURETHANE OXIDATIVE DEGRADATION WITH PHENOLIC-ANTIOXIDANTS COVALENTLY ATTACHED TO THE HARD SEGMENTS: STRUCTURE FUNCTION RELATIONSHIPS Stanley J Stachelek,1,* Ivan Alferiev,1 Masako Ueda,1 Edward C. Eckels,1 Kevin T. Gleason,1 and Robert J Levy1
billing, Clinical research, Consultant, consulting, data analysis, Department of Health, financial reports, ICD-10, managing, Medical billing, Access, Excel, Microsoft Office, office, Outlook, PowerPoint, Word, network, OB/GYN, optimization, reporting, research, speech, SPSS, SQL, Statistics, troubleshoot, troubleshooting, upgrades, workflow