it field technician resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Websites, Portfolios, Profiles
  • Field Nation LLC Tech ID 69763
Professional Summary

Field Technician with over 7 years of successful experience in POS Equipment and Network. Recognized for performance in Retail industry.

  • Invoicing familiarity
  • Medicare and Medicaid eligibility
  • Following up with patients
  • Facility and equipment maintenance
  • Adept with GPS navigation
  • Visiting customer locations
  • Collecting vitals
  • Proficiency with Software Name
  • Deep cleaning abilities
  • Subtraction and addition
  • Part positioning
  • POS systems knowledge
  • POS system operations
  • POS systems understanding
  • POS inventory system operation
  • POS System proficiency
  • POS terminals proficiency
  • Point of Sale (POS) system operation
  • Positive working relationships
  • Drills and positions
Work History
IT Field Technician, 10/2012 - Current
Cdr Maguire Panama City Beach, FL,
  • Increased customer satisfaction by resolving Back office , POS, an Equipment issues.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with Retail customers to understand needs and provide Computer, POS, Equipment, Network, a ND Back Office service.
  • Increased customer satisfaction by resolving Equipment or POS issues.
  • Transported/Removed POS Equipment, Network to customer locations whenever called for.
IT Field Technician, 07/2009 - 11/2012
Cdr Maguire Panama City, FL,
  • Worked with Big Box Retail Chain customers to understand needs and provide POS service.
  • Increased customer satisfaction by resolving Computer, Back Office, or POS equipment issues.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Transported Product or Service to customer locations Timeframe.
Home Care Provider, 06/2007 - 05/2008
Premise Health Georgetown, KY,
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Supervised daily activities and provided assistance when needed.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Provided patients with assistance in completing such tasks as Bathing and changing clothes and soiled under garments, effectively reducing daily burden on family members.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Administered medication as directed by physician.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
Medical Assistant, 08/2005 - 07/2007
Preferred Nephorology Group City, STATE,
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Collected all pertinent data and calculations to aid physician in interpreting results.
  • Gathered forms, copied insurance cards and ID card to collect patient information for billing and insurance filing.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Collected histories, vitals and current complaints via patient interviews.
  • Operated cardiac imaging and monitoring equipment.
  • Compiled necessary documents for surgical billing packages.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Ensured collection of lab specimens by appropriate lab courier.
  • Identified test discrepancies.
  • Monitored patients' response to dialysis therapy and reported any unusual findings to nurse supervisor.
  • Made appointments in IDX.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Prepared and administered medications to alleviate patient symptoms.
  • Obtained all prescribed laboratory testing.
  • Documented vital signs and health history for 15 patients every Day.
  • Escorted patients to examination rooms.
  • Submitted prescriptions to pharmacy via phone, fax or web.
  • Collected and documented patient medical information such as blood pressure and weight.
Medical Diploma: Medical Assisting, Expected in 09/2004
National Institute of Technology, Ca - Long Beach, CA,
Status -

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Resume Overview

School Attended

  • National Institute of Technology, Ca

Job Titles Held:

  • IT Field Technician
  • IT Field Technician
  • Home Care Provider
  • Medical Assistant


  • Medical Diploma

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