IT Director Resume Example

IT DIRECTOR

Executive Summary

Focused Director of Information Technology with expertise in a wide range of technologies within multiple industries. A self-driven leader with a focus on process improvement and forming cohesive team environments. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion. Core Strengths IT and Telecom operations management Active Directory Project management Microsoft Exchange Staff development VMWare vSphere Supervision and training VOIP systems Sound judgment IT security Standards compliance Cloud services

Professional Experience

January 2004 to Current IT Director
New York, NY

Designed the entire IT and telecom infrastructure supporting a leading pathology laboratory.
Supported the rapid growth of the company by managing a team of IT professionals.
Managed the deployment of Windows Servers, Exchange Servers, SQL Servers, and Terminal Services Servers including physical to virtual migration and consolidation for cost savings via VMWare.
Implemented a ShoreTel / Cisco VOIP solution with fiber connections to enhance connectivity.
Deployed Sonicwall SSL VPN solution and F-Secure Enterprise Security solutions.
Responsible for the implementation and customization of the SalesLogix CRM, which was successfully integrated into the company workflow.
Managed a team responsible for ongoing support and customization of NovoPath, a complete specialized pathology lab information management system.
The team worked directly with the vendor to perform updates, report bugs, and test customizations for the Therapath workflow.
Architected a complete backup and disaster recovery system, including on-site, off-site, and cloud backup components.
Responsible for a full rapid migration of all workstations from Windows XP to Windows 7.
Managed the team responsible for successful CAP Accreditation and FDA pre-clinical-trial audits.

CIO January 2009 to May 2013 Totowa, NJ

Designed and managed the IT department for a specialty pharmacy company specializing in infusion therapy and Post-transplant care.
Managed the build-out of both the NJ facilities and a location in Los Angeles, including network Infrastructure, server infrastructure, VOIP, and WAN to WAN links.
Managed the implementation of a Windows Server 2012 based infrastructure which leveraged a Microsoft Terminal Services Cluster to provide remote custom application access and printing to all company sites.
Lead the team to work with the chosen software vendor to develop and customize specialty infusion therapy management software.
Managed the implementation of a Microsoft Exchange 2010 based email infrastructure.
Managed the web development team which created the entire customer-facing website along with the internal intranet site and custom interface.
Wrote all IT SOPs and directed all compliance work to ensure Compliance with relevant standards, including HIPAA.

CIO York Analytical Laboratories April 1996 to December 2012 Stratford, CT

Architected and managed the complete IT department for a Multi-million dollar environmental services laboratory.
Designed the complete network infrastructure including routers, switches, subnets, and VLANs.
Managed the transition from a Novell Netware based infrastructure to a Windows Server based setup.
Lead a team responsible for the deployment, maintenance, and support of custom laboratory software including the Perkin Elmer LABWORKS LIMS system, Promium Element LIMS system, and Agilent ChemStation software.
Managed team members responsible for customization of scripts for PC control of specialty instrumentation including Agilent GC/MS and Perkin Elmer ICP/MS Instrumentation.
Lead the implementation efforts for Microsoft SQL Servers, Sage Peachtree, ESET NOD32 Security, and StorageCraft data security.

BioScrip Morris March 1999 to June 2009 Infusion IT Director
NJ

IT director of the Specialty Pharmacy division of BioScrip, a publicly traded healthcare company.
As IT director, built-out the IT systems for a 20,000 sq/ft infusion pharmacy in NJ, including laboratory and offices.
Directed the entire division nationally with the main focus being on the East Coast, with sites from New England to Florida.
Responsible for complete WAN/LAN infrastructure and CPR+ customized software deployment.
Managed multi-site project teams and lower level IT personnel supporting over 300 users.
After multiple acquisitions of smaller firms, worked with my team to consolidate and streamline volume licensing with software vendors while avoiding disruption to employee work.
Worked closely with the CIO and upper management to increase efficiency, effectively manage budgets, and drive projects forward.
Managed internal compliance projects to ensure Sarbanes-Oxley and HIPAA compliance.

Education

Master of Science

Pace University 1 1998 Masters: Information Systems White Plains, NY, United States Information Systems

Manhattan College 1 1995 Bachelor of Science: Electrical Engineering Riverdale, NY, United States Electrical Engineering

Skills

acquisitions, streamline, backup, budgets, Cisco, CPR, CRM, disaster recovery, email, focus, GC, LAN, LIMS, director, managing, access, Exchange, Microsoft Exchange, Windows 7, Windows, Windows XP, migration, Enterprise, network, Novell Netware, Peachtree, Perkin Elmer, personnel, routers, Sage, Sarbanes-Oxley, Servers, scripts, Microsoft SQL, SQL, SSL, switches, telecom, VOIP, VPN, WAN, website, web development, workflow

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Resume Score: 90%