Network, Systems and Exchange Email Administrator providing superior technical support for networking issues within the education industry. Skilled in leading teams to achieve shared goals and objectives.
Have A+ and MCSA Certifications.
Managed IT budget with surpluses each year.
Built security strategy for school including 2 firewalls, IPS, Sophos SMTP filter, endpoint anti-virus & NAC.
Performed multiple Windows Server and Exchange Server version upgrades with no downtime.
Replaced Nortel System 11 PBX with Shoretel VOIP system achieving much lower telephony costs.
Performed network refresh of core and edge switches.
Sourced, purchased and installed Aruba wireless network in 9 buildings.
Installed Mikrotik router for bandwidth allocation.
Installed, configured and managed new server for Powerschool Student Information System.
Manage 5 person IT department in independent school environment with approx. 900 users on 2 campuses. Continue to perform highly technical duties of Network, Windows Server & Exchange Administration. Troubleshoot complex problems related to Email, gateway filtering, network connectivity, OS and software conflicts for staff, faculty, students and other administrators.
Perform day to day operations with Exchange, file servers, DNS, DHCP, Active Directory, network VLANS, security, hardware/software troubleshooting on PC workstations and Macs.
Performed many upgrades, backups and config changes of network switches, routers, firewalls, gateway filtering devices (McAfee + Sophos).
Manage VOIP phone system including troubleshooting, upgrades, adds/moves of users.
Troubleshoot connectivity issues on wired and Aruba wireless networks.
Co-manage Bradford Networks, Network Access Control device.
Performed duties of desktop analyst, troubleshooting connectivity issues, software/hardware problems, anti-virus/malware, email and problems related to operating system corruption. Worked with DOS, Windows 3.11 and Windows 95. Was proficient in the use of Remedy. Trained another desktop analyst.
Managed approximately 150 computer workstations and 2 Windows NT servers. Windows 95 using Novell network OS. Managed MS SQL database on NT servers, performing backups, troubleshooting, and reporting. Learned and maintained Quality Window software for those using it in the module.
Worked help desk (HEAT), managed Access database, performed mail merges.
Learned use of Unity 22 patient record software and taught new version to doctors, nurses and staff in health-care providers' offices. Assigned appropriate access permissions for each office.
Obtained 96 credits prior to enrollment in chiropractic college
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