Seeking assignments in IT Administrator / Desktop Support/IT Technical Support & ERP Support with leading organization More than 8 years of work experience as IT administrator, Human Resource, Administrative and User Support with MCSA and ITIL CERTIFICATION. Technical support professional with extensive IT background. Enjoys troubleshooting to find solutions to technical issues.
Microsoft Office expert
Microsoft Certified Solutions Associate (MCSA) Certificate
DHCP/DNS Ethernet and Firewall proficient
Proficient in AVG, Printers, PC Security systems
MS Office proficiency
Reduced technical escalations to management by 70% to only 10 per day.
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