Insightful Information Technology Manager with over 10 years of IT leadership experience including oversight of infrastructure, telecommunications, service desk, and IT security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Excellent communicator and influencer in working collaboratively with IT & business leadership teams to define and accomplish project milestones. Detailed in developing creative business solutions, leveraging diverse methodologies and delivering software/hardware engineering solutions for leading organizations. Highly adept in problem-solving, technology needs assessments, recruiting, and staff training.
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