it business analyst resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
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single:
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Overview
Flexible and versatile Business Analyst with over 3 years of experience within enterprise level companies, specializing in developing innovative solutions to organizational problems. Advanced knowledge of working within an agile software development team, and committed to providing accurate, effective advice to stakeholders.
Education
Bachelor of Science: Information Technology, Expected in 2018 - Oakland University - Rochester, MI GPA: Status -
Relevant Experience
Project lead for a large enhancement project at United Wholesale Mortgage to implement an autodialer to one of our outbound calling teams in order to greatly enhance their production.
Involved in large scale projects that required weeks of daily User Acceptance Testing sessions in order to refine and deliver valuable products.
Co-leader for an initiative within the IT Planning and Governance department of Consumers Energy to redesign the Sharepoint sites team members used to communicate, organize, and interact with their customers.
Over 2 years of experience working within an agile software development team including both Scrum and Kanban
Over 2 years of experience in the mortgage industry as a Business Analyst working on multiple teams supporting many business areas utilizing the software development lifecycle.
Co-leader for an initiative within the IT Planning and Governance department of Consumers Energy to redesign the Sharepoint sites team members used to communicate, organize, and interact with their customers.
Qualifications
Project lead experience
Extensive experience using TFS and Jira
Experienced facilitating User Acceptance Testing sessions in groups of a few people to over a hundred poeple
Experience facilitating Scrum rituals within team and with stakeholders
Substantial agile experience practicing both Scrum and Kanban
Strong SQL skills
Experience as a BA within a software development team
Experience with the Software Development Life Cycle
Requirements gathering
Business process improvement
Extensive knowledge of Microsoft Office Suite (Word, PowerPoint, Excel)
Excellent customer service skills
Project management skills
Strong planning capabilities
Strong communication skills
Excellent team player
Strong task managing skills
Work Experience
IT Business Analyst , 10/2020 - Current Eurofins Scient. – Sacramento, CA,
Worked within two software development teams using both Scrum and Kanban agile methods, primarily assigned to deliver software enhancements for our business teams within the company.
Led large enhancement project and served as primary liaison between stakeholders, multiple third party developers and internal developers to clarify goals and meet standards and deadlines.
Facilitated User Acceptance Testing Sessions daily for multiple weeks with small and large groups, gathering feedback, and organizing the improvement of products.
Create user stories based on the needs of internal business teams that are used as the basis for developing enhancements.
Communicate often with stakeholders regarding priority of IT backlog, coordinating deploy dates, and pitching solutions to business problems.
Demoing in-progress enhancements to key stakeholders on a bi-weekly basis.
Periodically acts in a Scrum Master capacity by facilitating agile rituals, with and without stakeholders, as well as gathering key team analytics such as sprint velocity, throughput, and leadtime in order to help guide team decisions.
IT Business Analyst Intern, 05/2018 - 12/2018 Dayton Freight – Norway, MI,
Create a Detailed Action Plan to redesign a SharePoint site for the newly formed IT Vendor-Asset Management team.
Collect an extensive inventory of data from previous SharePoint sites, and team members, as well as provide extensive analytics about the information gathered.
Communicate with team members about upcoming changes to site structure and training them on how to navigate the newly formed sites as well as answer any questions that may arise.
Develop new SharePoint sites and pages to best accommodate the needs of the team and its leaders, while optimizing cost savings.
Act as a system administrator within the developed SharePoint sites.
IT Quality Assurance Analyst Intern, 11/2017 - 02/2018 Intelligent Document Solutions – City, STATE,
Conducted thorough examinations to ensure customer documents met high standards.
Launched investigations into possible defects occurring from errors in code or typed errors.
Documented identified defects and helped developers resolve issues by completing further testing.
Ensured regulatory requirements were met, to include accrediting bodies, federal, state and local requirements and IDS's policies.
Server/Cook, 05/2015 - 09/2020 Hunter House Hamburgers – City, STATE,
Ensure patrons are thoroughly satisfied with their meal and visit by using excellent customer service.
Apportioned and served food to employees and patrons.
Supervised and coordinated activities of cooks and workers engaged in food preparation.
Trained and guided junior employees to further their knowledge of company procedures.
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