Collaborative and tech-savvy Project Manager emphasizing customer satisfaction through quality results. Well versed in all aspects of project management from inception to completion with over 10 years of experience.
Project planning and development
Business process re-engineering
Exceptional interpersonal communication
Consistently meet goals
01/2003 to Current
IT Associate Project ManagerProgressive Insurance Companies – Cleveland, OH
Spearheaded Test Horizontal Delivery Management, resulting in better quality deliverables in a complex Program model to production.
Directed planning, budgeting, resource selection and quality assurance efforts.
Recommended process and systems improvements such as Test Design Reusability and enablement matrix.
Supervised the work of 154 team members, offering constructive feedback on their work performance.
Defined clear targets and objectives and communicated them to other team members.
Monitored timelines and flagged potential issues to be addressed.
Coordinated design meetings and decisions across six internal departments and teams.
08/2010 to 04/2011
Unknown Violation Enhancement
07/2005 to 10/2007
Bachelors of Science: Business Administration INDIANA WESLYAN UNIVERSITY - Marion, IN