Operations Analyst with advanced analytical skills and track record of identifying complex issues, collecting information, and developing practical solutions to problems. Strong written and oral communication skills to summarize and present findings to decision makers and develop strategic recommendations. Self-motivated, ambitious, detail-oriented, and well versed in balancing priorities and meeting deadlines under pressure. Adapts quickly to challenges and changing environments.
Financial and operational reporting
Excellent attention to detail
Advanced computer proficiency (both PC and Mac)
Strong in MS Access and Excel
Investment Operations Analyst, 01/2016 to Current Silicon Valley Financial Group – Santa Clara, CA.
Collateral and margin reconciliation through identifying different collateral schedules such as Treasury Only, Treasury and Agency Debenture, and Treasury, Agency Debenture and Agency MBS using an Excel API to match/reconcile data on Bloomberg.
Identify trade amount using the API file and determine that the trade is properly collateralized.
Collect, maintain and update over 30 financial account databases of more than $10,000,000 in assets.
Update treasury rates (basis points paid to clients per day) on Excel spreadsheet
Manage, track and monitor failed trades through data reconciliation between different financial agencies (Goldman Sachs, TD Securities, Industrial and Commercial Bank of China, etc.).
Monitor, track, and perform journal entries from revenue accounts to general accounts
Accountant, 02/2014 to 01/2016 Fujitsu – Sunnyvale, CA
Collections of Accounts Receivable including research & reconciliation of disputes
Processed Credit Memos
Created miscellaneous invoices
Processed Credit Card payments
Applied Cash receipts
Prepared Journal Entries & perform other month end close activities
Prepared monthly Accounts Receivable status reports
Processed distributor channel program claims (Marketing, Meet Comp, POS)
Generated scanner and service revenue
Managed sales leads from tradeshows, product demonstrations, service contracts
Maintained Customer Relationship Management database pertaining to current campaigns and potential leads.
Maintained and publishes tracking reports on all call campaigns and leads.
Bank Teller, 11/2010 to 02/2014 Bank of America – San Jose, CA
accurately and efficiently.
Cashed checks and paid out money after verifying signatures, numerical amounts, and sufficient funds before withdrawal.
Received checks and cash for deposit, verified amounts, and checked accuracy of deposit slips.
Entered customer transactions into computers to record transactions and issued computer-generated receipts.
Balanced currency, coin, and checks in cash drawers at ends of shifts and calculated daily transactions, using computers, calculators, or adding machines.
Examined checks for endorsements and verified other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
Counted currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Ordered a supply of cash to meet daily needs.
Received and counted daily inventories of cash, drafts, and travelers' checks.
Bachelor of Arts: Business Administration (concentration in Marketing), 2013 San Jose State University - San Jose, CA