Livecareer-Resume

Interpreter Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Multi-talented and collaborative Program Administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering more than 3 years of experience with special focus in personal field. Analytical problem-solver and persuasive communicator with talent for thinking outside the box for creative solutions. Driven to

oversee operations with efficient and results-oriented outlook. Forward-thinking administrative assistant proficient in generating high-quality work. Talented at leveraging tenacious approach and strong attention to detail to drive success. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Results-focused professional with strength in customer service, any type of admin-assitant and task. Proactive leader with strengths in communication and collaboration.

Skills
  • Proposal writing
  • CRM and office management software
  • Scheduling and calendar management
  • File and data retrieval systems
  • Customer service
  • Work ethic
  • Training and coaching
  • Audio translations
  • Document creation
  • Transcribing
  • Friendly, positive attitude
  • Multitasking
  • Computer skills
  • Leadership
Experience
Interpreter, 02/2021 to 08/2021
Osf Healthcare Sheffield, IL,
  • Delivered real-time, accurate oral translations and interpretations for clients.
  • Interpreted conference calls and other workplace communications in real-time.
  • Sat in on meetings to provide members with oral translations of conversations and information.
  • Provided appropriate contextual information to increase clients understanding of translations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Verified accuracy by double-checking translations of technical terms and terminology.
Administrative Manager, 09/2018 to 02/2021
Montana State University, Inc Bozeman, MT,
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Oversaw CRM updates and backups, report generation, and troubleshooting requisition.
  • Conducted annual performance evaluations of office staff to monitor progress and recommend professional growth plan.
  • Directed and oversaw daily activities of office personnel.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Completed routine international import entry audits to meet US Customs Importer Self-Assessment requirements.
  • Proactively identified and solved complex problems that impact management and business direction
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Automated office operations while managing payroll, accounts payable and receivable, customer correspondence, record tracking and data communications.
Customer Service Representative, 11/2015 to 07/2020
Gregory Funding Portland, OR,
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Assessed customer needs and upsold products and services to maximize sales.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Educated customers on special pricing opportunities and company offerings.
  • Trained new employees on procedures and policies to maximize team performance.
  • Created and implemented process improvements to reduce workloads and bolster callback efficiency.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Made outbound calls to obtain account information.
  • Consulted with customers to determine best methods to resolve service and billing issues.
Executive Assistant, 02/2008 to 06/2014
Arctic Wolf Networks Miami, FL,
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Arranged travel and hotel accommodations for international and domestic business meetings and trips.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Detailed and arranged travel arrangements and venue reservations for conferences and seminars.
  • Revised and maintained master calendar for client appointments.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
Project Management Assistant, to
Parexel , ,
Education and Training
High School Diploma: , Expected in
to
Charlestown High School - Charlestown, MA
GPA:
  • Completed professional development in Administrative Assistant and Customer Service.

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  • Length
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Resume Overview

School Attended
  • Charlestown High School
Job Titles Held:
  • Interpreter
  • Administrative Manager
  • Customer Service Representative
  • Executive Assistant
  • Project Management Assistant
Degrees
  • High School Diploma