14+ years of combined managerial and supervisory experience overseeing a staff of up to 105 team members. Successfully, contributed to revenue growth and cost reduction for some of the Omaha's leading organizations through a combination of creativity, initiative and strong leadership. A leader, an optimist, you can count on to get the job done.
Charles Drew Health Center, IncApril 2014 to CurrentInterpreter Omaha, NE
Experienced with Microsoft office suite (Word, EXCEL, Access, Email, PowerPoint), AS400, SQL, Quickbook, DB Query, & more.
Dial N Style, LLCOctober 2011 to December 2014Sales Manager Sioux City, IA
Responsible for overseeing 4 retail store managers , achieving weekly sales goal, maintaining customers and suppliers account, introducing new products, finding new markets to invest, completing the mandatory government filing & more.
Increased sales by 40%, while reducing head count by 20% simultaneously Generated revenue by coaching retail staff on effective prospecting and lead development Generated revenue Researched, analyzed, visited new market/places to invest and learn about new products Researched real estate, negotiated contracts and purchased merchandise worth over 100k annually Created marketing materials and promotions to promote a new product or specials.
Info USA, IncJanuary 2006 to July 2011Production Supervisor Papillion, NE
Responsible for managing day to day operation of research (via web and phone) team members, including recruiting, hiring, training, coaching, payroll, commission and maintaining performance, quality and data base standard.
Earned the Shining Star award for process improvement in 2011 Increased production by 38.00%, while maintaining 99 % accuracy, streamlining workflow and reducing downtime Managed multiple departments in the USA and international team members simultaneously Developed and implemented department PFP, policies, procedures, work-manual, quality control standards Supervised up to 105 research team members.
William H. Harvey, CoDecember 2000 to April 2005Production Supervisor Omaha, NE
Responsible for the day to day operation, including delegating task, monitoring quality, maintaining production quota, ordering raw material, preparing and maintaining production line & more.
Increased production by 28.00%, while reducing production downtime Identified inefficiencies and implemented new processes to increase productivity and reduce downtime Delegated work and other duties to production and warehouse personnel in the absence of Shift Manager Supervised up to 55 production and warehouse personnel.
Workforce Development Institute04/2011InfoUSA, Inc. Shinning Star AwardOmaha, NE