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unique creations - internship customer service representative/secretary Resume Example

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INTERNSHIP CUSTOMER SERVICE REPRESENTATIVE/SECRETARY
Professional Summary
    Customer-oriented successful at troubleshooting and handling customer support issues in a timely manner.  Dedicated Customer Service Representative who provides exceptional customer service through active listening and problem solving. Call Center Representative with expertise providing customer support in high call volume environments. Exceptional computer aptitude and telephone etiquette. Energetic with strong time management skills who thrives in a fast-paced, dynamic environment.
Skills
  • Skilled in call center operations

  • Exceptional workflow management

  • Persuasive speaker

  • Strong problem solving aptitude

  • Independent worker

  • Works well under pressure

  • Extensive vocabulary

  • Flexible

  • Proofreading

  • Word processing

  • Calm under pressure

  • Composed

  • PowerPoint presentations

  • Natural leader
  • Exceptional attention to detail

  • Web content

  • Superior verbal and written communication skills

  • Troubleshooting expert

  • Good communication skills

  • Fast learner

  • Basic computer skills

  • Strong mechanical skills

  • Strong team player

  • Strong written and verbal communication skills

  • Working night shift
Work History
internship customer service representative/secretary 04/2012 to 10/2012
unique creations – 184 grove place Roswell ga
  • Effectively managed a high-volume of inbound and outbound customer calls.

  • Addressed and resolved customer product complaints empathetically and professionally.

  • Defused volatile customer situations calmly and courteously.
  • Answered a constant flow of customer calls with up to calls in queue per minute.

  • Accurately documented, researched and resolved customer service issues.
customer service representative 04/2013 to 11/2013
unique creations – 184 grove place Roswell Georgia
  • Effectively managed a high-volume of inbound and outbound customer calls.

  • Answered a constant flow of customer calls with up to calls in queue per minute

  • Addressed and resolved customer product complaints empathetically and professionally.

  • Gathered and verified all required customer information for tracking purposes.

  • Defused volatile customer situations calmly and courteously.

  • Mastery of customer service management systems and databases.

  • Resolved service, pricing and technical problems for customers by asking clear and specific questions.

  • Acted professionally and patiently when addressing negative customer feedback.
Education
High School Diploma: 2013 Roswell high school - Roswell Georgia
Associate of Arts: business 2017 Kaplan University online - online
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Resume Overview

Companies Worked For:

  • unique creations

School Attended

  • Roswell high school
  • Kaplan University online

Job Titles Held:

  • internship customer service representative/secretary
  • customer service representative

Degrees

  • High School Diploma : 2013
    Associate of Arts : business 2017

Where can I find a unique creations internship customer service representative/secretary resume example in Gainesville, Georgia ?

This is an actual resume example of a internship customer service representative/secretary who works in the Call Center Industry. LiveCareer has 204636 Call Center resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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