Internet Transfers Manager Resume Example

Results-oriented Production Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. Enthusiastic customer service/telesales representative with in-depth knowledge of sales, account management and training with an extensive track record in demanding sales and a background in providing advice on diverse customer situations.

Presented nutrition information and cooking demonstrations to diabetes mellitus patients. Worked with special needs children, including those with learning disabilities, mental challenges and physical impairments. Continuously maintained an accident and incident-free driving record for more than 7 years. Promoted to Production Manager after 2 months of employment.

Customer Service 

• Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales 

• Consistently generated additional revenue through skilled sales techniques.

Product Sales 

• Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.

Customer Interface 

• Greeted customers upon entrance and handled all cash and credit transactions.
• Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking 

• Cashiered with two cash registers at once in tandem to maximize customer flow.

Customer service, Forklifts, Microsoft and Macintosh computers, Microsoft software, Microsoft Exel, Money handling, Power Point, Microsoft Word, Operations Developer, Organizer, Production, Managing, Marketing of product, Quickbooks, Receiving, Recording, Sales, Scheduling, Spanish, Phone skills