Excellent attention to detail
Excel and Word proficient
Excellent phone voice
Successfully managed a team that handled upwards of 1000 leads each month while exceeding sales quotas.
Fielded all guest relations issues for the General Manager.
Conducted weekly and monthly sales meetings and trainings.
Completed all compliance training and exceeded expectations on state testing.
Created lasting relationships with numerous buyers for major banks including but not limited to SunTrust, Lexus Financial, Chase Bank, SunCoast
Successfully held maximum rate and sold after products (extended warranty, tire and wheel, dent and ding, maintenance packages and much more)
Prepared information for General Manager to attend 20 group meetings and fielded guest relation issues creating a pleasurable experience.
Cheerfully answered all incoming phone calls and dispersed to the appropriate area.
Appropriately and efficiently responded to incoming Internet and Phone call leads using a script.
Assisted the manager by making the schedule and fielding guest relation issues.
Surpassed expected sales quotas each month.
Cheerfully answered all phone calls and greeted all incoming guest
Completed all warranty cancelations and registrations (extended and factory)
Registered all sold units in the appropriate state in a timely manner
Tracked CIT daily with Comptroller, Owner and General Manager
Companies Worked For:
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