Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Focus
Results-oriented with the ability to lead organizations to successful product launches and higher revenues. Expertise in developing client relation sand improving program effectiveness across multiple metrics. Organized and detail-oriented with strengths in project management and inventory control. Manages large and complex projects while maintaining high team morale and energy. Skilled mentor and mediator who excels at bringing out the best in team members
Summary of Skills
Proficient in written and verbal communication skills.
Proficient user of Microsoft Office Applications (Word, Excel, Power Point).
Exceeds sales goals
Budgeting and forecasting
Process improvement
Multi-unit operations management
Vendor sourcing
Risk management
Quality assurance and control
Skilled multi-tasker​
Results-oriented
Detail-oriented
Superb time management skills
Analytical
Personable
Team building
Strategic account development
Proven sales track record
Customer-oriented
Formulating quotes
Exceptional customer service skills
Accomplishments
Managed a portfolio of 10 accounts totaling $5,000,000 in sales. Recognized by executive leadership for making budget within the first six months. Improved department efficiency through process improvements.
Professional Experience
05/2015 to CurrentInternational Senior CoordinatorMaximus, Inc. | Arlington, TX,
Leveraging NPI's diverse global capabilities and product portfolio to convert new customers in the international space.
Collaborating with department stakeholders to develop and execute a long-term, strategic plan to develop and support international sales growth in the private label and contract manufacture arena.
Building and maintaining strong accounts by identifying and acting on up-sell opportunities in addition to general customer service maintenance.
Working collaboratively with other key departments to turn quotes and pilots into commercial revenue.
To understand consumer trends and uncover additional opportunity items for existing and prospective customer.
Contributing to the annual budget by analyzing and reporting task specific and customer specific financial data.
Collaborate in the development of an on-going NPI international presentation.
2015 to 05/2015Project ManagerFlorida East Coast Railway | Saint Augustine, FL,
Coordinates and maintains all phases of the quote process, including daily interaction with the sales, purchasing and various outside vendors.
Processes all requests from Customer Service for product re-costing.
Cost tracking on program expenditure to ensure spending within budget.
Controls and monitors inventory data.
Forecasts, controls, and reports project costs needed within the organization.
Reviews project costs incurred by category, calculates future costs based on labor productivity, material price increases, subcontract, wage rates and risk analysis Develops and provides project variances, trending and analysis of expenditures, and completion reports.
Responsible for accounting policies and procedures involving the maintenance of a precise general ledger, analysis of balance sheet accounts, and management financial reporting.
Manage multiple projects in a cross-functional environment.
11/2012 to 12/2014Operations ManagerKroger | Dacula, GA,
To direct the performance of all staff in the Assisted Living Home.
To be aware and knowledgeable of and comply with all State and Federal laws and regulations and all company rules and regulations governing assisted living homes.
To ensure the delivery of quality care and services and ensure positive resident relations by responding promptly and appropriately to resident needs, requests, concerns, etc.
To accept and retain residents who meet acceptance criteria and whose needs can be met by the facility.
To supervise, and evaluate qualified staff and to direct these employees to ensure the provision of appropriate quality services to residents, operating within the corporation's personnel policies; and in hiring, to thoroughly check employee's references and evaluate the person according to the job to keep staff turnover at a minimum.
To maintain personnel records.
To maintain staffing to meet 24 hour, seven days a week general monitoring of the residents.
To maintain on-call/back-up staff.
To contract for any approved contracted service, including therapy services and other ancillary services as may be required and to direct and evaluate the performance of all service contractors in providing needed services.
To conduct regular inspections of the facility to ensure it is safe from potential hazards.
To perform any additional job duties set by the corporation while completing all assigned duties, which may change from time to time according to resident needs, staffing levels, and working circumstances.
04/2012 to 12/2014Office Manager/ Tittle ProcessorSun Trust Title | City, STATE,
Examine documentation such as mortgages, liens, judgments, easements, plat books, maps, contracts, and agreements in order to verify factors such as properties' legal descriptions, ownership, or restrictions.
Record documents such as mortgages, trust deeds and contracts that affect property titles.
Call appropriate parties for payoffs and establish and maintain files and binders.
Assist in preparing Settlement Statements for review, research any judgments, obtain current tax information and clear any issues as necessary and escalate as needed.
07/2011 to 03/2012Ambassador/Personal BankerGreat Florida Bank | City, STATE,
Handled customer transactions face-to-face including but not limited to check cashing, withdrawals, and deposits.
Responsible to balance Teller Cash Recyclers (TCRs) and assists customers with basic product information.
Comply with all operational, security and control policies and procedures.
Responsible for the opening accounts and provide the best customer service to the customers.
06/2010 to 06/2011OwnerCaix Fashion Design DBA Caix Closet | City, STATE,
Managed all features of business, including client services, sales, buying inventory, and accounting.
Implemented sales promotions through different social media channels.
Responsible for handling all cash intake and daily sales report.
Education
Expected in December 2013Bachelor | Business Administration International Business and ManagementFlorida International University, Miami, FLGPA: GPA: 3.80 Business Administration International Business and Management GPA: 3.80
Expected in June 2011Associate | Arts Business Administration AccountingBroward Community College, Davie, FLGPA: GPA: 4.0 Arts Business Administration Accounting GPA: 4.0
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