Dedicated and focused Administrative Assistant, who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Microsoft Office proficiency
Insurance eligibility verifications
Meticulous attention to detail
Professional and mature
Strong problem solver
Dedicated team player
Strong interpersonal skills
BBA:Operation Management 2010Baruch College, New York, NY, USAMinor - Sociology
Associate of Science:Business Administration2006LaGuardia Community College, Long Island City, NY, USA
Increased office organization by developing more efficient filing system and customer database protocols. Promoted to Office Manager after 4years of employment. Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Facilitated on boarding of new employees by scheduling training, answering questions and processing paperwork.
Reviewed medical records for completeness, assembled records into standard order and filed records in designated areas according to alphabetic and numeric filing system.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Assisted patients with application for Medical, Medicare and initial appeals for payments in the busiest office hours
Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
LaGuardia Community CollegeLong Island City, NYIntern06/2006 to 08/2006
Assistant Accounts Payable - Revising and completing the Encumbrance using the Financial Management System.
Service system, Financial Edge system, filing and organizing.
Prestige Dental CareFlushing, NYMedical Assistant06/2004 to 05/2005
Greeted and prepared patients for dental examinations.
Coordinated appointment schedules for both the dentist and oral surgeon.
Routinely completed inventory, supply orders and restocked supplies. Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion.
Thoroughly gathered and recorded medical and dental histories and vital signs of patients. Expertly filed patients' charts and processed billing and payments.
Effectively operated x-ray machines and developed x-rays.
Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, and surgical procedures.
Billing and claiming patient's visits and procedures by both software and in the Medicaid forms
Get Well Medical CenterFlushing, NYAdministrative Assistant Manager04/2004 to 10/2008
Greeting all visitors and patients, attending phone calls, making appointments for incoming and outgoing patients.
Recorded and filed patient data and medical records.
Carefully reviewed medical records for accuracy and completion as required by insurance companies. Strictly followed all federal and state guidelines for release of information. Wrote clear and detailed clinical phone messages for physicians.
Directed patient flow during practice hours, minimizing patient wait time. Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Maintained an organized logging system for tracking test results. Prepared prescription refill requests on behalf of the physician.
Retrieved physician correspondence from dictation service and made edits when necessary. Provided administrative support for three physicians.
Resolved and clarified issues with patient medications and collaborated with local pharmacies. Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans.
Managed and supervised five employees and
Maintained Credentialing and re-credentialing for three Doctors.
Fluent in Tamil & English
Active Learning, Calendering, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Critical Thinking, Customer Needs Assessment, Customer Service, Data Collection, Data Entry, Documentation, Email, Internet Research, Letters, Memos, Microsoft Excel, Microsoft Office Suite, Microsoft PowerPoint, Microsoft Word, Multitask Management, Organizational Skills, Prioritization, Research, Scheduling, Speaking, Telephone Skills,