Gained experience working on projects in the Administration, Maintenance, and Programs and Planning Departments. List projects? Operations? ActiveNet & Maintrac?
At Maintenance- Scheduling, Maintrac
Admin- Marketing, outreach, front desk duties, constant contact, activenet, fair knowledge,
Outdoor rec- facts, aided in marketing (fliers)
Trails assessment, Rogers
Consulted with customers, both internally and externally.
Managed issues and concerns of customers.
Operated point of sale through phone and in-person transactions.
Provided consistent and exceptional customer service to the community.
Supervised, trained, and evaluated 35 employees, 7 employees per shift.
Delegated duties among employees.
Addressed and solved questions, concerns, and issues of patrons.
Implemented all procedures and policies.
Recognized, responded to and managed emergency situations.
Communicated regularly with Facility Operations Coordinator.
Responsible for maintaining cash bags, cashing staff in/out, and supervised deposits.
Oversaw recreational programming, special events, and associated equipment.
Assembled and launched drug and alcohol prevention and awareness program for two local middle schools.
Developed large-group events, small-group activities, and guest speakers.
Supervised and trained 60 high school leaders.
Marketed event through out the community.
Emphasis in Education. Coursework in program planning, program administration, wildland recreation management.
American Red Cross, Professional CPR, First Aid, and AED certified
Leave No Trace, Master Educator
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