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interim revenue manager resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Summary

Dependable Interim Program Manager with 8 years of progressive experience as an employee within the Yakama Nation Department of Revenue and Treaty Distribution Inc. Ongoing employment including advancement within this program has contributed to my dedication and historical knowledge used to carry out program functions consistent with Revenue generating and Regulation. I am seeking promotion to become the Revenue Manager where my exceptional skills in Critical thinking and regulatory functions will be valued.

Skills
  • Knowledge in Microsoft Word, Excel, PowerPoint, Outlook, and Dynamics 365, Access
  • Typing: 47 WPM, 10-key: 203 KPM
  • Exceptional knowledge of the R.Y.C; chapters 30, 32, 50, and 2020, and the YN personnel policy manual, with some knowledge of the Finance Manual and the supervisors manual
  • Knowledge of the Yakama Nation Hemp Regulatory Code
  • Cuff Account management
  • Account Reconciliation
  • Effective Communicator
  • Supervisory experience
  • Conflict resolution
  • Dependable and Reliable
  • Exceptional Customer Service with ability to de-escalate disgruntled customers.
  • Professional Confidentiality
  • Developing and maintaining positive working relationships with program employees, Management, oversight committees, Law enforcement, and other Yakama Nation programs to collectively work towards the betterment of Yakama Nation
  • Data Analysis
  • Project Organization
  • Prioritization
  • Fast learner
  • Creative and Innovative
  • Critical Thinking
  • Fact based and sound Judgment
Experience
Interim Revenue Manager, 08/2022 to Current
LivanovaSpokane, WA,
  • Managing employee personnel issues according to the PPM.
  • Supporting regulatory staff with enforcement of governing documents through all program functions.
  • Completed budgets for Funds 35, 93, 25, and 55 for FY23.
  • Monitoring program expenditures via cuff account.
  • Prepare monthly program reports that reflect the activity and success of our department.
  • Revisions to Standard operating procedures
  • Document review to verify accuracy, consistency, and quality, addressing discrepancies when needed.
  • Maintaining successful relationships with the government-wide organization, Yakama Business owners, and outside organizations.
  • Developing and maintaining communication with WA State DOL, DOC, GoodToGo, and NLETS pertaining to vehicle registrations, Yakama license plates, tabs, disabled parking placards, toll bridge, and express lane exemptions.
  • Monitor employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Hired qualified candidates to fill previous vacant positions.
  • Trained new employees to meet job requirements.
  • Cross-trained employees on additional job positions to maintain coverage of roles.
  • Prepare/review employee leave audits.
  • Monitor employee time and attendance to be consistent with an acceptable operation level.
Regulatory Affairs Specialist, 04/2018 to Current
RoivantNew York, NY,
  • Assisting the public with application submittals review documents for completeness. Process applications, Vehicle license registrations, and payment transactions, ensuring completeness, accuracy, and transparency prior to submittal to the Program Manager. Additionally, enforcing regulatory compliance throughout each activity.
  • Cash handling; cashiering, batching, verifying
  • Review and assessment of Yakama business's financial statements submitted with tobacco and petroleum applications to asses an appropriate application fee based on the annual gross income.
  • Revision of the closed area permit process conforming to the R.Y.C with new permit templates and applications.
  • Provided assistance and support to the previous program manager with ongoing projects and day-to-day business as requested.
  • Attended meetings with the Program Manager as requested with elected officials, attorneys, Yakama business owners, etc.
  • Consistent successful project completion.
  • Timeline creation using extensive research and time, designed to provide clarity to elected officials to make informed decisions that essentially impact Yakama Nation's resources and regulations we aspire to protect and enforce.
  • Provided on-the-job training to all staff that have worked within the Department of Revenue since my time within the department.
  • Planned and organized Monthly Meeting for Program
  • Supervision of summer youth employee
  • Assisted Manager with interviews for vacant positions
  • Data entry for Program's Monthly reports
Administrative Assistant, 03/2015 to 04/2018
Yakama Nation Department Of Revenue Treaty Dist.City, STATE,
  • Responsible to carry out Job duties directly pertaining to the Yakama Nation’s Retail Tobacco Tax.
  • Processing weekly cigarette orders by receiving, applying YN retail tax stamp, delivering and receiving payment for the retail tax payment
  • Invoice creation and processing with profit tracking using Microsoft word, and excel consistently.
  • Natural Leadership role in carrying out program functions and duties to be consistent with excellent communication and service amongst Management and the retail smoke shops.
  • Managed sufficient record-keeping and reporting with office organization and ongoing updates to program documents.
Lead Soft Count Clerk, 10/2010 to 05/2013
Yakama Nation Legends Casino - Finance, Soft CountCity, STATE,
  • Responsible to count gaming revenue for verification and deposit.
  • Responsible to Lead and supervise staff with planning and implementation of procedures for schedule rotations.
  • Documentation of revenue counted and deposited.
  • Maintained effective communication between Management and soft-count employees.
Education and Training
High School Diploma: , Expected in 06/2010 to White Swan High School - White Swan, WA
GPA:

· 2008-2010 - Honor Roll

· Citizenship Award Recipient

· Senior Class of 2010 Student Government Vice President

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Resume Overview

School Attended

  • White Swan High School

Job Titles Held:

  • Interim Revenue Manager
  • Regulatory Affairs Specialist
  • Administrative Assistant
  • Lead Soft Count Clerk

Degrees

  • High School Diploma

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