A highly engaging healthcare leader with 30+ years of demonstrated success in planning, designing, implementing, and sustaining complex solutions focused on patient satisfaction, employee satisfaction and operational efficiencies. Recognized for hands-on problem-solving, developing high performance teams, driving continuous process improvement, executing large scale solutions and leading change. Resourceful, proactive, and results driven with a successful background in strategic planning, operations, people management, career growth and development, fiscal management, project management and promoting a positive organizational culture.
Kline, NE, Thom, B, Quashie, W, Brosnan, T & Dowling, M. (2008). A model of care delivery to reduce falls in a major cancer center. In K Henricksen, JB Battles, MA Keyes & ML Grady (Eds.). Advances in Patient Safety: New Directions and Alternative Approaches (Vol 1: Assessment) Agency for Healthcare Research and Quality, Publication No. 08-0034-1. Rockville, MD.
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