Focused Clinical Nurse Manager offering 25+ years of success in leading highly effective teams while providing superior patient care.
Well-versed in all aspects of patient care with a proven history of collaborating with medical personnel to achieve optimal patient outcomes.
Dedicated to developing clinically competent, patient-focused nursing professionals.
Strong ability to create and benefit from new opportunities that may arise in the work place.
Ability to effectively negotiate and resolve conflicts without difficulties.
Perform well independently and posses the ability to make difficult decisions while maintaining a productive working relationships.
Microsoft Office-Excel, Word, PowerPoint
Charting and documentation
Clinical leadership and supervision
Policies and procedures
Employee retention strategies
MetroSouth Medical Center | Blue Island, ILInterim Director05/2019 - 11/2019
Perform Administrative Operations for a total of 170 employees. Two Med/Surgical Units, Two Telemetry Units along with the Telemetry Monitoring Staff.
Provided Twenty-Four hours accountability for directing and managing multiple patient care units in accordance with the hospital policies and objectives.
Worked collaboratively with the hospital's administration, Medical Staff, as well as in accordance with applicable Federal State, and local regulatory requirements.
Maintain primary responsibility for the Unit based Policy and Procedure development, Budget preparation and administration, Unit Staff Personnel decisions Customer Service/ Quality Improvement Activities.
Worked with the Medical Staff and other Director's in the development of effective Patient Care Systems.
Successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
Boosted employee morale by establishing fair job descriptions, grades, salaries and benefit programs in accordance with market standards.
MetroSouth Medical Center | Blue Island, ILClinical Nurse Manager, House Supervisor, CC08/2008 - 04/2019
Provide twenty-four hours accountability for management of assigned unit or service(s).
Provided strong leadership and guidance to nurses
Established rapport with medical and clinical staff and administration.
Assumed responsibility for translating the departments and hospital objectives, policy and procedures into effective action at the units or service level. and maintains quality standard of care, practice and Services.
Responsible for Administrative functions for the hospital and provision of staffing of patient care units. Manages unusual events, promotes staff development and growth and implements the goals, programs, and projects of the Patient Care Division.
Conducted probationary and Annual Performance evaluations for the nursing staff.
Supervised daily nursing activities and general operations while delivering exceptional care and building solid nursing teams for the hospital.
Mentored and coached nursing staff, listening to concerns and providing counsel.
Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
Completed thorough and accurate documentation of all facets of care in full compliance with the hospital's standards.
Completed daily rounds of nursing department while upholding acceptable nursing standards.
Engaged in quality control, reviewing charts for accuracy on weekly basis.
Successfully developed the Clinical Coordinator Program and selected and trained the qualified Nurses for the program.
Participate in rotational coverage for House Supervisor and identify/resolve patient complaints.
Michael Reese Hospital | Chicago, ILPatient Care Manager, House Supervisor, Staff RN,04/1992 - 08/2008
Perform daily clinical and administrative operations of two Medical/Surgical units, one Acute Rehabilitation unit, and Inpatient Skin/Wound Care Team.
Plan, Implement, Supervise, and Evaluate all nursing unit activities
Maintained Staffing and budget control, and demonstrated ways to generate revenue for the departments.
Complete staff's annual performance appraisals
Effectively incorporated the concept of teamwork on all my units.
Participate and assure compliance with JCAHO and other regulatory agency standards
Review, revise, and develop relevant departmental and interdepartmental policies and procedures
Maintain the delivery of safe, quality patient care
Participate in rotational coverage for House Supervisor and identify/resolve patient complaints
Audit Rehabilitation related medical records and formulate written response for Medicaid denials
Collaborate with numerous nursing schools in the Chicago Area-review contracts, negotiate and facilitate the provision of clinical practicum sites.
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
Utilized well-developed communication, active listening and interpersonal talents when interacting with people on a daily bases.
Promoted strict rules regarding patient data to all personnel in an effort to ensure confidentiality.
Michael Reese Hospital | Chicago, ILNurse Extern (Tech)05/1990 - 04/1992
Education and Training
Chamberlain School of NursingBachelor of Science in NursingExpected in 05/2021
Chattanooga State Community College | Chattanooga, TNAssociate of Science in Nursing05/1990
Knoxville College | Knoxville, TNBachelor of Science in Biology06/1982
Knoxville College | Knoxville, TNAssociate of Arts in Pre-Health Biology05/1981