Administrative professional offering excellent communication and computer skills with expertise in insurance billing, problem solving and managing daily office functions.
Carefully reviewed all hospital claims to Medicare and made all corrections as needed to comply with Medicare rules. Oversaw all rejected claims from Blue Cross of Idaho making the necessary corrections and resubmitting the claims. Managed quarterly overpayment report from Medicare ensuring they were reimbursed when needed.
Answered incoming calls from Medicare policy holders and educated them on the various Medicare Advantage Plans available through Blue Cross of Idaho during Medicare's annual enrollment period. Helped customers understand their current coverage and provided them with tools to help them select to right coverage for their needs.
Provided administrative support including greeting clients, answering phones, distributing faxes, A/R and A/P filing, data entry, all store deposits, keeping track of and ordering office supplies as needed and processing A/P checks and outgoing mail.
Managed all front office operations including, accounting, transcription, purchasing, project and special event planning, complete customer service, data entry, scheduling and medical insurance verification.
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