I have excellent customer services skills. Also a very talented sales associate effective at multi-tasking and maintaining a friendly attitude under pressure. I build loyalty and long term relationships with customer while consistently achieving individual sales goals.
Basic administrative knowledge
Strong work ethic
Cash register familiarity
Retail merchandising specialist
Excellent communication skills
Outstanding interpersonal skills
to 08/2013 Superoir Heating and Air Conditioing – Jacksonville, United States,
Test electrical circuits or components for continuity, using electrical test equipment.
Test pipe or tubing joints or connections for leaks, using pressure gauge or soap-and-water solution.
Join pipes or tubing to equipment and to fuel, water, or refrigerant source, to form complete circuit.
Reassemble and test equipment following repairs.
Repair or replace defective equipment, components, or wiring.
Lay out and connect electrical wiring between controls and equipment, according to wiring diagrams, using electrician's hand tools.
Install, connect, and adjust thermostats, humidistats and timers, using hand tools.
Comply with all applicable standards, policies, and procedures, including safety procedures and the maintenance of a clean work area.
Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions.
Adjust system controls to setting recommended by manufacturer to balance system, using hand tools.
Install auxiliary components to heating-cooling equipment, such as expansion and discharge valves, air ducts, pipes, blowers, dampers, flues and stokers, following blueprints.
Recommend, develop, or perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters.
Cut or drill holes in floors, walls, or roof to install equipment, using power saws or drills.
Assemble, position and mount heating or cooling equipment, following blueprints.
Record and report all faults, deficiencies, and other unusual occurrences, as well as the time and materials expended on work orders.
Measure, cut, thread, or bend pipe or tubing, using pipe fitter's tools.
Fabricate, assemble, or install duct work or chassis parts, using portable metal-working tools or welding equipment.
Wrap pipes in insulation, securing it in place with cement or wire bands.
Install dehumidifiers or related equipment for spaces that require cool, dry air to operate efficiently, such as computer rooms.
Install or repair air purification systems, such as specialized filters or ultraviolet (UV) light purification systems.
Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, or refilling non-toxic refrigerants.
to 05/2012 Down East Insulation – Jacksonville, United States,
Measure and cut insulation for covering surfaces, using tape measures, handsaws, power saws, knives, or scissors.
Cover and line structures with blown or rolled forms of materials to insulate against cold, heat, or moisture, using saws, knives, rasps, trowels, blowers, or other tools and implements.
Fit, wrap, staple, or glue insulating materials to structures or surfaces, using hand tools or wires.
Cover, seal, or finish insulated surfaces or access holes with plastic covers, canvas strips, sealants, tape, cement or asphalt mastic.
Distribute insulating materials evenly into small spaces within floors, ceilings, or walls, using blowers and hose attachments, or cement mortars.
Fill blower hoppers with insulating materials.
Remove old insulation such as asbestos, following safety procedures.
Sales Associate , 06/2007
to 02/2013 Foot Locker – Jacksonville, United States,
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Place special orders or call other stores to find desired items.
Prepare merchandise for purchase or rental.
Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales.
Clean shelves, counters, and tables.
Help customers try on or fit merchandise.
Exchange merchandise for customers and accept returns.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Bag or package purchases, and wrap gifts.
Filing Clerk, 06/2006
to 08/2006 Marine Federal Credit Union – Jacksonville, United States,
Keep records of materials filed or removed, using logbooks or computers.
Perform general office duties such as typing, operating office machines, and sorting mail.
Gather materials to be filed from departments or employees.
Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance guidelines or legal requirements.
Keep records of materials filed.
Product Specialist, 09/2013
to Current Hendrick Dodge – Concord,
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Responded to customer questions and requests in a prompt and efficient manner.
Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Built relationships with customers to increase likelihood of repeat business.
Diploma: Sports Medicine,
2009 Northside High School - Jacksonville,
Freshman and Junior year I was on academic achievers
Senior year I was on honor