Coordinate customer installations with the assigned installers and contractors.
Make daily phone calls with the customers to make sure the install process is going smoothly and they are satisfied with the end result.
Keep up a good relationship with the Installer and Customer.
Schedule appointments for in-home consultations.
Keep the filing and paperwork neat and in order.
Pay the Installers for completed jobs and make sure their insurance information is up to date.
Input all information into the computer for every customer.
Assist customers in any issues that may arise before, during or after their installation.
Worked at the Customer Service Desk assisting customers in returns and paying their bills.
Had exceptional knowledge of all of the products in the store so I was able to direct the customer to what they needed.
Had to multi-task by assisting a customer in front of me and also answering and directing all store phone calls.
Packaged products for shipment to customer homes and businesses.
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