Supervised 10 (estimated) Installation technicians, including : Scheduling & Routing technicians on a daily basis, providing Extensive Customer Service Skills, Troubleshooting technical issues remotely as well as in the field, Part time Installation/Service Technician as needed. Also increased monthly RMR numbers significantly within the Install department. Created detailed reports, ordered and managed equipment, and decreased inventory discrepancies. Received "Outstanding Installation Team Employee" Award in 2014.
Continued second year of college. Undecided in what profession to major in.
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