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Door Specialties - Installation Service Technician Resume Example

Resume Score: 60%

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INSTALLATION SERVICE TECHNICIAN
Summary
Successful in quickly learning new systems and methods, and persevering to find solutions due to dependable, enthusiastic, and detail oriented nature. 7+ Years of experience in customer service, exceling in multiple facets of customer service, ranging from face to face on retail sales floors, to in-home service, and including telephone service and support.
Experience
01/2013 to 01/2014
Installation Service Technician Door Specialties － Tonawanda, NY
  • Professional experience ensuring high quality in-home customer service, servicing high end medical equipment, high end consumer electronics, high definition entertainment and high speed communication services.
  • Achieved highest customer satisfaction level, maintained highest quality control standards, and the least amount of repeat service calls of all technicians.
  • Skilled with keeping detailed records keeping track of services provided with continued support of repair orders and services rendered.
  • Kept detailed log book and created Microsoft Access database to keep detailed records of repairs provided in-shop ensuring more accurate record keeping.
  • Key to department successfully supporting over 2500 personnel and computers with software and hardware conflicts including the department replacing over 1300 computers and peripherals with newer and faster models, including upgrading or replacement of proprietary software.
  • Furthered department's success by ensuring tasks were completed on time by assisting tech.
01/2012 to 01/2013
Student, University at Buffalo － Amherst, NY
01/2010 to 01/2012
Student, Erie Community College － Williamsville, NY
01/2008 to 01/2010
Medical Equipment Repair Technician Buffalo Wheelchair － West Seneca, NY
01/2007 to 01/2008
Electronics Service Technician Time Warner Contractor － Elma, NY
01/2007 to 01/2007
Electronics Service Technician, DirecTv Contract Hamburg, NY
01/2005 to 01/2006
Customer Service Associate Sears Auto Center － Williamsville, NY
United States Marine Corps
  • Honorable Discharge.
Education
AAS: Legal Studies, Pre-Law Criminal Justice Erie Community College － Buffalo
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Resume Overview

Companies Worked For:

  • Door Specialties
  • Student, University at Buffalo
  • Student, Erie Community College
  • Buffalo Wheelchair
  • Time Warner Contractor
  • Sears Auto Center
  • United States Marine Corps

School Attended

  • Erie Community College

Job Titles Held:

  • Installation Service Technician
  • Medical Equipment Repair Technician
  • Electronics Service Technician
  • Electronics Service Technician, DirecTv Contract
  • Customer Service Associate

Degrees

  • AAS : Legal Studies, Pre-Law Criminal Justice

Where can I find a Door Specialties Installation Service Technician resume example in Buffalo, New York ?

This is an actual resume example of a Installation Service Technician who works in the Office Assistants Industry. LiveCareer has 151597 Office Assistants resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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