Installation Manager driven to control operating costs and boost company revenue through innovative management techniques and exceptional customer service. Organized and diligent, with excellent written, oral and interpersonal communication skills.
Oversee Installation crews, and ensure that products are installed to company standards, supervise, train, and develop installation crews, work with Division Manager to ensure goals are prioritized and met, ensure timely and thorough installation of ready product, provide follow-ups with customers and ensure any open concerns are addressed in a timely manner, visit installation sites and interact with crews and customers, maintain a safe and clean working environment, assist in the collection of accounts receivable, file permits and local variances, schedule and organize a high volume of new and existing projects, proficiency in Magic, Investor Series, and ESI ordering systems.
Subcontract project responsibilities for both residential custom new construction and custom remodel, including blueprint take-off, pricing, project estimation, bidding, framing, siding, roofing, electrical, plumbing, HVAC, drywall, insulation, paint, flooring, trim, and millwork. Responsible for ensuring homeowners and employees were aware of project scope and necessary safety precautions in order to ensure a productive and safe work environment.
Independent operation of an Accredited Better Business Bureau residential new construction & remodeling business with an A+ rating. Included in the scope of day-to-day operation was project generation, contract negotiation, customer interaction, blueprint take-off, pricing, estimation, bidding, project material procurement, subcontractor scheduling, and post-work inspection of custom new construction and remodel projects. Accounting, advertising, budget management, job site management, and all aspects of hands-on construction, assembly, and installation including framing, plumbing, electrical, HVAC, insulation, drywall, siding, windows, roofing, paint, and trim were also necessary to deliver results. OSHA compliance, municipality, and code enforcement relations were required to ensure safety and compliance.
Overseeing operations of the Commercial Sales and Delivery / Will Call Departments including lead generation, contractor service, blueprint take-off, bid generation, vendor communication to ensure product delivery, overseeing customer delivery / will call program, ensuring department associates are aware of and obtaining company metrics, employee reviews, training associates on proper use and safety procedures on forklift, reach truck, overhead picker, slip sheet truck, and electric pallet jack. Department head for overnight stocking crew, electrical, hardware, and lumber / building material.
Nationally Accredited On-line Study
Expected graduation 2017
"TOP ONE" Award winner - Phase 1 & 2
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