instacart resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary
I am a driven and courageous worker. I enjoy being ready minded to always learning something new everyday. Authorized to work in the US for any employer. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Hardworking Full Service Shopper bringing expert shopping and time management abilities. Delights customers by locating desired items quickly and consistently meeting delivery schedules. Recognized for excellent service. Energetic Retail Worker bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases. Results-driven sales associate committed to continuous growth in sales revenue. Consistently achieves goals in revenues, new account development and product sales.
Skills
- Sales proficiency
- Accurate money handling
- Trend understanding
- Online ordering familiarity
- Multitasking abilities
- Flexible & Adaptable
Education
Southern Regional Tifton,GA, Expected in 12/2018 ā ā GED : - :
Work History
Watermark Retirement Communities - Instacart
Cleburne, TX, 12/2020 - 09/2021
Cleburne, TX, 12/2020 - 09/2021
- -Batches Shop orders Deliver on time Maintain valuable contact with customers.
- Worked productively with customers to meet order requirements and service expectations.
- Loaded and unloaded orders at customer's homes or locations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Consulted with customers on food selections and custom order requests.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify any changes.
- Consistently met deadlines and quality goals for accuracy and timeliness
- Picked quality and accurate items for 5-8 daily customer orders
Uncle Julio's - Housekeeper
Orlando, FL, 02/2018 - 06/2021
Orlando, FL, 02/2018 - 06/2021
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Kept building entryway glass clean and polished for professional presentation.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Adhered to professional house cleaning checklist.
- Managed 20-30 guest rooms daily.
- Managed to go above and beyond for all customers; especially those in need of extra assistance.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
- Verified cleanliness and organization of storage areas and carts.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Responded to requests from patrons for linens and toiletries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Successful accomplishments of requests drove up customer reviews and guest loyalties.
Shawās Supermarket - Drive up and Go Team Member
City, STATE, 01/2021 - 04/2021
City, STATE, 01/2021 - 04/2021
- Print and deliver orders for departments.
- Shop grocery orders Be quick , careful and cautious, check out and review orders Clean stations and carts Keep up with customers and their care.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved issues quickly to maintain productivity goals.
- Maintained productive, efficient approach to all tasks.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Continuously checked products for quality assurance according to strict guidelines.
- Reviewed component quality to assess conformance with tolerances and remove unacceptable products.
- Handled 6-8 calls per 8hours daily to address customer inquiries and concerns.
- Prepared varieties of different written communications, reports and documents to ensure smooth operations
- Improved operations through consistent hard work and dedication
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Meeting and exceeding standards of customers drove up sales and daily revenue
- Our Drive Up and Go department increased sales for our company by over 20 %
- Participated in team-building activities to enhance working relationships
- Developed and maintained courteous and effective working relationships
- Used coordination and planning skills to achieve results according to schedule
- Proved successful working within tight deadlines and fast-paced atmosphere
- Worked flexible hours; night, weekend, and holiday shifts
- Maintained energy and enthusiasm in fast-paced environment
- Worked with all customers to understand needs and provide excellent service
Waffle House - Waitress
City, STATE, 11/2019 - 03/2020
City, STATE, 11/2019 - 03/2020
- Inspected dishes and utensils for cleanliness.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Greeted new customers, discussed specials and took drink orders.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Managed averages of 30-40 customers daily; driving sales and tips by 10%
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Resume Overview
School Attended
- Southern Regional
Job Titles Held:
- Instacart
- Housekeeper
- Drive up and Go Team Member
- Waitress
Degrees
- GED
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