inside sales supervisor resume example with 14+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.

  • Negotiations expert
  • Personable
  • Inventory control
  • Staff retention
  • Troubleshooting and problem solving
  • Staff development
  • Inventory control
  • Staff training
  • Calm under pressure
  • Complex problem solving
University of New Orleans New Orleans, Louisiana Expected in 2001 B.S : Business Administration/Computer Science Option, Minor in Management - GPA :
    • Led inside sales team, on-site sales team and vendor managed inventory sales team to grow branch revenue from $28,000 average daily sales to $72,000 average daily sales in 9 years.
    Wesco - Inside Sales Supervisor
    Amarillo, TX, 09/2007 - 2016
    • Supervised the inside sales team, on-site sales team and the vendor managed inventory sales team to ensure customer satisfaction, associate development and the achievement of sales goals.
    • I supervise the purchasing, distribution and allocation of all branch inventories to ensure accuracy and efficiency of inventory.
    • I tracked expenses and other financial issues through budgetary and other analysis to ensure adherence to branch budgetary parameters and took corrective action as necessary.
    • Supervised the branch accounts receivable functions to ensure accounts are current and branch accounts receivable goals are met.
    • Trained branch associates on MSC's AS400 ordering system and sales techniques to enhance effectiveness of inside sales team efforts.
    • Acted as the point of contact for all communication with the call centers and ensured any branch issues that would affect call center operations are properly resolved.
    • I conducted daily and monthly sales meetings to address any open sales issues or opportunities.
    • I supervised all administrative reporting for the branch including reports for the CSC and local branch requirements.
    • I performed all duties of hiring, termination, review, and development of associates that are in my reporting line.
    • User of sales management software, generating pipeline and account reports weekly.
    • Quoted prices, credit terms and other bid specifications.
    • Implemented a consultative selling approach on all inbound calls.
    • Acted as a liaison between outside sales representatives and 500 plus accounts.
    Wesco - Outside Sales Representative
    Andrews, TX, 02/2006 - 09/2007
    • Responsible for provide rental equipment and services for commercial and applications, including housing, industrial plants and manufacturing, highway/road/bridge construction, military, petrochemical, hazardous waste and railroad companies.
    • Acquire new customers, rentals and sales within assigned territories.
    • Build long-term relationships with prospects and current accounts by managing, negotiating and interfacing with customers.
    • Assist customers in the selection and rental of their equipments needs.
    • Provide alternative equipment suggestions to customers based upon information obtained.
    • Instruct customers on equipment capabilities and operation.
    • Resolve problems, concerns and issues with customers in a timely manner.
    • Followed up on sales leads and existing rentals.
    • Communicate delivery and pick-up orders with customers and sales coordinators.
    • Organize and distribute sales aids and promotional material.
    • Work closely with store employees and District Sales Manager to accomplish the company's goals and meet customer needs.
    Csm Corporation - Sales Coordinator
    Lincolnshire, IL, 08/2001 - 03/2006
    • Responsible for managing over 30 million dollars of rental equipment, which also includes purchasing, selling, inventorying, shipping and receiving of equipment to other locations as per needed.
    • Solely setup a new showroom floor with new and used merchandise and consumable products to help add revenue for the branch.
    • Dispatched drivers on a daily bases on deliveries and pickups of all equipment.
    • Directed outside sales personal to new jobsites in the city and personally visited with key major accounts on a monthly base.
    • Closely worked with shop foreman and mechanics to help get returned equipment ready for rental.
    • Responsible for typing rental contracts and billing customers for purchased and rented equipment.
    • accounts receivable, administrative, AS400, billing, call center, contracts, customer satisfaction, delivery, drivers, financial, hazardous waste, hiring, inside sales, inventory, managing, meetings, negotiating, outside sales, order picking, promotional material, purchasing, rapport, receiving, reporting, selling, sales, Sales Manager,

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    Resume Overview

    School Attended

    • University of New Orleans

    Job Titles Held:

    • Inside Sales Supervisor
    • Outside Sales Representative
    • Sales Coordinator


    • B.S

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