inside sales representative resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -

Insides Sales Representative with over 20 years in customer service and sales/marketing support roles. A versatile, quick and eager learner with advanced research, technical and communication skills.

  • Vast technical aptitude
  • Quick learner
  • MS Office proficiency
  • Superior communication skills
  • Above average organizational skills
  • Dependable and reliable
  • Effective team player
  • Customer-oriented
  • Skilled multi-tasker
  • Initiator of compiling bid, lead and prospect data through extensive research efforts.
  • Contributed to the rapid growth (75% increase in size) of a small transportation company due to facilitation of and focus on customer-oriented policies and procedures
  • Notary Public - State of South Carolina (Expires 2014)
02/2010 to Current
Inside Sales Representative Resideo Technologies, Inc. Atlanta, GA,

Served as Inside Support for outside sales staff and customers, requiring timely response and follow through to phone calls and inquiries. Compiled technical and professional cover letters describing pumping applications to accompany rental/purchase quotes and proposals. Translated project plans and specifications . Entered orders/quotes into RentalResult software, searched inventory. Acted as liaison between Shared Services (Credit Department) and Customer to assist in opening up new accounts, increasing credit lines, etc. Compiled and maintained extensive list of all customer owned equipment, including product serial numbers, engine models, etc. to track service records. Performed billing/review of rental contracts in the absence of Office Manager. Compiled and maintained extensive lists of potential leads, and geographical statistics for use by the sales staff and implemented the use of Microsoft MapPoint 2013 for territory mapping, plotting and tracking purposes. Designated Superuser for access to Hoovers website for lead generation and distribution to outside sales staff. Worked closely with Regional Engineer to compile proposals based on recommended application designs.

08/2009 to 02/2010
Administrative Assistant Mednax Park Ridge, IL,

Responsible for all administrative duties for Pile Drivers, Inc. (Hollywood, SC) while permanent employee was on Maternity Leave. This was supposed to be a 3 month contract, extended by Pile Drivers for 6 months. Answered telephones, compiled extensive documentation of daily activities, compiled lists of equipment, service records and parts. Compiled lists of employee records (time off, vacations, hours worked, etc.). Researched and created company policies for employees and assisted in implementation of a drug-free workplace policy. Processed accounts payable/receivables using Quickbooks software.

08/2004 to 08/2009
Office Manager Liberty University Lynchburg, VA,

Contract Employee acting as Office Manager/Bookkeeper for a local Design/Build Contractor (no longer in business). Acted as liaison between Customers/Subcontractors and Owner. Reviewed Contracts, generated invoicing using AIA documentation, prepared close out documents. Initiated contact with local subcontractors and obtained bid information by review and interpretation of project plans and specifications. Compiled, created and maintained website, utilized true accounting based software to generate subcontracts and track job costs.

08/2000 to 08/2004
Office Manager/Bookkeeper State Of Idaho Kellogg, ID,

Present during relocation to South Carolina. (Now in Delaware) Acted as liaison between customers/vendors and Owner/Operator. Performed all office management/bookkeeping functions, inventory, ordering and assisting in the installation of HVAC equipment.

08/1992 to 08/2004
Executive Assistant/Manager/Customer Service CMC Limousine/Pryor Hauling/HTPR, Inc. City, STATE,

Acted as Executive Assistant to Entrepreneur of several local small businesses. While Acting Manager of CMC Limousine, performed extensive customer service duties/phone sales. Assisted in generating a customer-oriented team environment focused on rentals. Performed management/driver/dispatch duties. Contributed in tremendous and rapid growth of the company (from 1 to 2 locations/ 6 vehicles to 24 vehicles) by instituting an industry standard in customer service/policies and procedures. Daily acting as customer service representative when needed for a heavy duty truck parts counter, hydraulic hose shop, and hauling company specializing in construction, demolition, provider of construction open-top containers, dispatching, etc.

Expected in 2012 to to
Graduated: Fluid Hydraulics
Hydraulics Engineering (Pumps 101) - Bridgeport, NJ
Expected in 1986 to to
High School Diploma:
J.R. Tucker High School - Richmond, VA

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Resume Overview

School Attended

  • Hydraulics Engineering (Pumps 101)
  • J.R. Tucker High School

Job Titles Held:

  • Inside Sales Representative
  • Administrative Assistant
  • Office Manager
  • Office Manager/Bookkeeper
  • Executive Assistant/Manager/Customer Service


  • Graduated
  • High School Diploma

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