Responsible for lead generation and qualification for all sales and business development.
Accurately introduced Avalara's sales tax automation solution for Enterprise Resource Planning and eCommerce platforms and educated prospective and existing customers through outbound cold call campaigns (100 dials) and followed-up on email inquiries.
Diligently tracked customer related phone conversations and emails in Salesforce, including documenting sales opportunities according to defined sales processes.
Porsche-Land Rover-Jaguar, Greenville, SC | Internet Sales | 2014 Certified in all brands to meet high standards from manufacturers to increase KPI & CSI.
Developed & qualified leads through internet marketing, e-mails, inbound calls, walk-ins, and referrals.
Managed leads using ELeads1 CRM.
Professionally demoed vehicles and vehicle technologies; educated clients on new and used manufacturers warranties, and financial services.
Negotiated final sales/lease pricing to maximize revenue on front/back-end gross.
01/2010 to 01/2014
IT Solutions & Software － Remote, NC
All work done from Home Office; Prospected and qualified leads through research, e-mail marketing, and cold calling making up to 200 dials daily with up to 20 opportunities monthly.
Effectively communicated products and services to C-Level executives; used online presentation tools for demonstrations.
Prepared proposals and negotiated contracts.
Used Salesforce, SaaS, and cloud-based applications to track client communication and manage productivity.
01/2009 to 01/2010
Tiffany & Co － Parsippany, NJ
Effectively established relationships with prospective and current account holders; executed proper selling techniques to sell and up-sell; took up to 80 inbound calls and up to 40 customer service calls/emails daily.
Powerfully demonstrated knowledge of designer pieces including design, quality, sourcing, and proper care.
Mastered company specific AS/400 and Oracle platforms - CRM and Commerce.
Sales RepresentativeZinfi Tech － Remote, NC
Work ANZ (Australian & New Zealand) territory for EMC Partner.
Introduce Full Flash Array Server solutions to potential C-Level contacts in an effort to reduce TCO.
Qualify all interested contacts through BANT based on Partner specific campaign with the intent to increase ROI.
Use CRM, Excel, and Access to capture and maintain and update all contact information.
Network AdministrationPassiac County Community College － Paterson, NJNetwork Administration