NEW BUSINESS DEVELOPMENT MANAGER - INSIDE SALES REPRESENTATIVE Goal: To aggressively prospect, maximize sales, provide exemplary customer service Quota-surpassing sales representative with a history of exceeding employer expectations across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base. Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales. Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings. SALES SKILLS Account Acquisition & Retention Powerful Presentations Cold Calling & Telephone Business to Business Territory Management Salesforce-CRM Customer Support Lead Qualification
Territory sales management
Market trend analysis
In-depth knowledge of Salesforce
Enthusiastic yet professional demeanor
Sales and contact reports
Detail-oriented data analysis
Inside Sales Representative, 02/2011 to Current DIRECT TRAVEL – Mahwah, NJ
Initiated new corporate sales clients and supported the sales team in closure of new business for a leading corporate travel supplier of travel services including air, hotel and car rental solutions.
Build relationships with key decision makers and match customers with the right solutions for their needs.
Integral member of the sales team that consistently made quota of $5 MM in new sales in 2011-2013.
Consistently exceeded hundreds of cold calls weekly with follow-ups, earning recognition as one of the top new business reps on call volume.
Integrated Sales Force.com CRM into new business development to document and follow-up on potential new business clients monthly.
Developed and implemented creative, cost effective programs which increased client retention rates by 50% compared to the prior year.
Managed a portfolio of 52 accounts totaling $10MM in sales.
Prospect and sold lead generating technology to Fortune 500 clients.
Documents sales activities in Salesforce CRM, prepared power-point presentation, prepare RFI's and RFP's, presented and closed new business.
Developed New Jersey market signing on new clients and channel partners Exceeded monthly sales goals by 50% focusing on specific vertical markets Presented and sold to C level management in Fortune 500 companies.
COSTAR GROUP - Iselin (Commercial Real Estate Enterprise Software Company.
Senior Account Executive, 08/1999 to 07/2007 Costar Group – Iselin
Solicited and closed business with commercial Real Estate brokers, Owners, Developers, Commercial Banks and Service businesses that needed commercial Real Estate data.
Prepared RFQ, RFI, and RFPs.
Managed customer accounts, built positive relationships with customers and grew account base within territory.
Ranked in TOP 5% Nationwide on sales team, exceeding annual sales goals and quotas.
Gained President's Club membership for outstanding sales achievement in 2001.
Established a strong sales pipeline up-selling and closing new clients.
Managed a portfolio of 100 accounts totaling $25MM in sales.
Met with an average of 10 clients per week consistently, resulting in a 95% client retention rate.
Account Manager, 12/1995 to 03/1999 Experian Information Services – Parsippany, NJ
Risk Management and Marketing Information Services Maintained client relationships while up-selling existing accounts, trained clients and provided on-going educational Support to all the other credit risk groups at Chase Bank and American Express.
Increased sales revenue 55% with Chase Manhattan Bank and American Express Trained client groups in use of credit risk software and marketing reports.
Created activity analytical reports for clients.
Managed a portfolio of 5 accounts totaling $25MM in sales.
Bachelor of Science: Business Administration, 1991 Ramapo College - Mahwah, NJ
Continuing education in Dale Carnegie Public Speaking
SOFTWARE EXPERTISE: SalesForce.com CRM, MS Office 2013 Word, Excel, Power Point, Outlook:
Solution Selling, SalesForce.com and Toast Masters, Linked In, Facebook, Tweeting, Plano, and Enterprise CRM.