Consistent Inside Sales Manager capable of creating a team environment and establishing goals and objectives. Comprehensive experience achieving revenue and profit targets in highly competitive markets. Proficient in conducting quarterly reviews, personal development coaching and performance assessments.
• Responsible for various lines of business: Inbound, Meter Migration, Pro-Active retention, Strategic-Government, National Shared Government Program Created, developed and implemented the Strategic and Government Inside Sales Team. 100%+ attainment 10+ years. • Personally responsible for growing team from 2 representatives with 500 accounts to 23 (15 agile) representatives with 30,000 accounts worth over $14mm. • Current team is for State and Local Government and consists of 10 team members, 2 of which are agile/remote. New hire training and development of the "Top Down Selling" within the guidelines of the various state contracts. • Performance/Corrective Action Planning. • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies. • Coached employees in successful selling methods and encouraged cross-selling to drive revenue. • Held daily meetings with sales team to identify techniques to overcome sales obstacles and to share best practices • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction. • Identified opportunities for growth within the various territories and collaborated with sales teams to reach sales goal. • Extensive day to day dealings with various support groups such as our Customer Service Team, Financial Services, and
• 6900 Meter Migration team with 12 Account Executives. • Transitioned 10K clients into new USPS sanctioned equipment Developed and implemented low pricing for the BOL population Sales Leadership Conference winner Employee Performance/Corrective Action Planning
*7 time Manager of the Year
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