Customer service rep who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries.
As a customer service rep I handle all types of problems, issues related to customer orders. I answer a high volume of phone calls a day and have approximately $25,000 sales per week.
Started out in accounts payable, paid invoices, did customer billing, did payroll, answered all phones calls and distributed them to the sales persons. Advanced to Purchasing, did all stock ordering as well as for specialty items, coordinated special job orders with stock orders in order to get the best pricing possible. Met with all vendors that called on us about their products. Also had various customers that I handled. Promoted to inside sales handled various mechanical and industrial
accounts. Also was responsible for the showroom sales and design,
updated the showroom periodically. Also handled my own ordering of special items that were not stock. Met with homeowners and helped with the design of their homes.
Handle tremendous amount of phone calls. Handle customer orders,
Answer phones and distribute the calls to necessary people.
This company has a high volume of phone calls that come in on a daily basis. Handle orders via Email all over the world.
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