Livecareer-Resume

Inside Sales Account Manager Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Possess 24 years of combined experience in management, customer service, training and sales experience and the ability to provide leadership support for complex and time sensitive projects as well as routine duties. Seeking a position where extensive recruiting or sales experience and training, as well as interpersonal and organizational abilities will be utilized in a challenging, growth-oriented environment. Able to use discretion and sound judgement in every task. Secret Security Clearance active since 1992.
Highlights
  • Trainer
  • Customer Service
  • Time Management
  • Sales experience
  • Recruiting
  • Discipline
  • Communication
  • Facilitator
  • Planning
  • Presentations
  • Organized
  • Problem solving
  • Meticulous
  • Adapt to Change
  • Set Goals/Objectives
  • Interview skills
  • Motivator
  • Supervisor
  • Reliable
Accomplishments
Experience
Inside Sales Account Manager, 01/2016 to Current
Hewlett Packard EnterpriseOmaha, NE,
  • Interacted, responded and follow up with customers on a daily basis, promptly responding to all inquiries in a courteous and efficient manner.
  • Identified over 270 accounts that should not have been in his portfolio and had them reviewed and removed.
  • Responded to all customer inquiries in a timely manner.
  • Conducted business to business telephone sales.
  • Contacted new and existing customers to discuss how their needs could be met with specific products and services.
  • Managed 255 accounts valued at 1.5 Million--finished at 128% sales goal in December Air Force Recruiting Information Support System Tier II Help Desk.
, 01/2013 to 01/2016
Bickford Senior LivingMiddletown, OH,
  • Supervised 3 military personnel and managed 6 contractors that supported a $16M Air Force Recruiting Information database Support System.
  • Led customer AFRISS-TF service call center providing customer service to 2700 recruiters.
  • Directed Air Force Recruiting Information Support System Tier II Help Desk resolving over 15K incident tickets with a 90% resolution rate in less than 24 hours.
  • Coordinated and led monthly Functional Review Board meetings to approve AFRISS-TF software system changes.
  • AFRS Head Quarters Command Training & Standardization.
, 01/2012 to 01/2013
Bickford Senior LivingTinley Park, IL,
  • Organized /facilitated/ instructed core training curriculum via workshops & seminars.
  • Trained & facilitated delivery of the company's primary selling and recruitment tool (Achieve Global Professional Selling/Coaching training).
  • Prepared annual awards and ensured squadron and individual awards were received in a timely manner.
  • Recipient of the coveted Air Force Recruiting Service Master Recruiter Designation in 2013.
Regional Recruiting Supervisor, 01/2008 to 01/2012
Air Force Recruiting ServiceCity, STATE,
  • Led, trained and mentored a team of 8 recruiters and a civilian secretary; team consistently exceeded annual recruiting/sales goals at 113% in 2009, 119% in 2010 and 121% in 2011 respectively.
  • Interviewed applicants to obtain information on work history, training, education, and job skills to ensure each applicant is qualified to enlist in the Air Force.
  • Conducted monthly office visits to ensure recruiters are productive, compliant, and safe during daily operations.
  • Validated accomplishment of applicant leads generation activities and expectations on each assigned recruiter weekly.
  • Focused team towards corporate objectives, organized needed resources, directed operational efforts to achieve desired results led team to earn top Regional Recruiting team in 2010.
  • Coordinated recruiter participation at networking events with high schools, colleges, civilian organizations and social media in order to ensure long-term success.
  • Recipient of the coveted Air Force Recruiting Service Senior Recruiter Designation in 2012.
  • Enforced, tracked and insured compliance of organization policies and procedures resulted in team receiving an excellent rating during 2010 Inspection General (IG) compliance inspection.
Education
Bachelors of Science: Human Resource Management, Expected in 2016
Columbia Southern University - Orange Beach, AL
GPA:
Human Resource Management 3.7
Associate of Applied Science: Human Resource Management, Expected in 2006
Community College of the Air Force - Montgomery, AL
GPA:
Human Resource Management
Professional Manager Certification: , Expected in 2013
Community College of the Air Force - ,
GPA:
Achieve Global Sales Professional Selling Skills Coaching Instructor Certification,: , Expected in 2012
- ,
GPA:
Achieve Global Advanced Professional Selling Skills Certificate,: , Expected in 2012
- ,
GPA:
Achieve Global Professional Management Certificate: , Expected in 2008
- ,
GPA:
Achieve Global Professional Sales Certificate: , Expected in 2001
- ,
GPA:
Skills
Air Force, call center, Coaching, Customer Service, database, delivery, Functional, Help Desk, Inspection, Instructor, meetings, office, networking, personnel, policies, Presentations, Problem solving, receiving, Recruiting, recruitment, Recruiter, Sales experience, Selling, Sales, seminars, Supervisor, Time Management, Trainer, workshops

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

69Fair

Resume Strength

  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Columbia Southern University
  • Community College of the Air Force
  • Community College of the Air Force
Job Titles Held:
  • Inside Sales Account Manager
  • Regional Recruiting Supervisor
Degrees
  • Bachelors of Science
  • Associate of Applied Science
  • Professional Manager Certification
  • Achieve Global Sales Professional Selling Skills Coaching Instructor Certification,
  • Achieve Global Advanced Professional Selling Skills Certificate,
  • Achieve Global Professional Management Certificate
  • Achieve Global Professional Sales Certificate

Similar Resume

View All
Inside Sales Account Manager
Inside Sales Account Manager