Inpatient Unit Secretary able to operate in high pressure environment efficently and positively while maintaining excellent communication and multi tasking skills. Dedicated to offering excellent patient customer service and administrative support. Competent in using Powerchart for patient information management. Looking for new professional challenges with a forward-thinking and growth-oriented organization.
Inpatient Unit Secretary responsible for coordinating patient care. Performed clerical duties including maintenance and organization of patient records, as well as breakdown of medical charts for record keeping. Maintained and updated patient health information. Handled patient's requests by operating intercom room service system, delivering those requests to assigned nurses and technicians. Established customer relationships with internal staff, patients, and healthcare providers to facilitate qualitative patient care. Ensure confidentiality of all patient data. Notify support services of unit issues related to housekeeping or facilities maintenance.
Provide services and support for adults who require assistance to maintain independent living in their homes. Responsibilities include providing ADL's, meal preparation, housework, transporting clients to doctor appointments, grocery stores or places of recreational activities. Document billable hours daily.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Dispersed incoming mail to correct recipients throughout the office. Proficient in operating office machines. Facilitated working relationships with Direct support Staff and Leadership personnel. Organized files, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner. Managed daily office operations and maintenance of equipment.
Also served as Direct Support Professional, assisting adults with mental and physical disabilities. Implemented care plans and supported individuals with goals. Assisted with ADL's and responsible for medication dispensing.
Facilitated the Book Order Dept. for a Self Publishing book company. Utilized Quickbooks for billing and payment services, received and processed payments. Data entry required to input Author/Book information. Placed book orders with printing company. Maintained communication with Authors.
Responsible for providing physical, emotional and educational care to children, including those with special needs. Responsible for anticipating and responding to the concerns and needs of parents. Responsible for maintaining licensing requirements by attending ongoing annual trainings. Managed record keeping and billing for outsourced, subsidized daycare programs. Incorporated preschool program, as well as after school care.
Office Administration coursework
U.S. ARMY NATIONAL GUARD — Military Police - Basic Training in Fort McClellan, Alabama. Enlisted Private (PVT): MP Trainee
Progressed to Advanced Individual Training (AIT) for Military Police officers after completing 10-week Basic Training. Classroom and field instruction topics included:
•Basic Warrior Skills
•Firearms Handling & Safety
•Law Enforcement Patrols
•Lawful Search & Seizure
•Military Laws & Jurisdiction
•Criminal & Accident Investigations
•Traffic & Crowd Control
•Suspect Arrest & Restraint
•Crime Scene Security
•Crime Scene Processing
Continued to further develop discipline to overcome physical and mental challenges.
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