Talented and diverse Enterprise SAN/Infrastructure Engineer/Architect and implementation specialist with outstanding troubleshooting skills resulting from over 24 years of versatile IT experience in large, multi-vendor data centers on high performing/high availability Enterprise clustered systems (physical and virtual). Hands-on experience with all facets of Enterprise and Mid-range SAN and networking technologies (hw, sw, BUR, DR, dedupe/replication, mirroring.) including architecture/design, deployment/implementation, performance analysis/fine tuning and break-fix support roles for IBM, Embarq, Lockheed-Martin and Dept of Defense/FAA. Utilize analytical thinking and calm critical thought process developed from multiple projects and roles ranging from asst project mgmt. and team lead to SAN Architect on a wide variety of projects (relocations, migrations, server/storage consolidations/virtualizations, VIOS frame deployment and integration(w/LPM and HA clusters), testing and support on all dev,test,prod environments) as well with troubleshooting, break-fix and critsit's. Obtained numerous certifications over the years from IBM, EMC, Cisco, Brocade and HP on a variety of h/w and s/w products along with SAN and Fibre channel engineering/design certs and even a SNIA certification, (majority of currently active certs are IBM based). Exceptional Tier II, and III Networking & SAN troubleshooting and maintenance skills (preventive, break/fix and critical situation procedures and processes). Possess a very strong IBM and EMC background including Enterprise Class (1000 + server data center's, large, big data TB/PB environments) including multiple OS's(AIX, Windows, HP-UX..). Experience with Brocade and Cisco switches and directors for positions as team lead engaged on multiple SAN and Network upgrades/tech-refreshes integrations-implementations, DR planning/implementation and support (site-to-site, offsite, short and long term data retention) with varying levels of SLA's, RPO's, RTO's, and levels of business continuity requirements. Backup/recovery and DR analysis, design, integrations and support with most major backup, mirror and remote copy applications (TSM, NBU, Networker, Comvault, SRDF, TimeFinder,SnapVault, SnapMirror, Metro/Global Mirror, cloud, some VEEM.). Solid understanding of ITIL and Six Sigma concepts and policies (change mgmt and control)
(partial skills list, limited to most experience and most common tech skills).
Infrastructure/Storage ArchitectJan 2016 to Current IBM
ATL's), Dell PowerEdge servers, Dell PowerVault's, tiered storage, EMC VMAX/Clariion/VNX and XtremIO, EMC CX3-xx &CX4 series & DAE's, EMC Navicli & Symmetrix (symcli), Connectrix Manager on EMC Switches and Directors, EDL4400 VTL, ECC and Storage Scope, ML6000, disk solutions (IBM SSA, SATA, JBOD, RAID...), most virtualization technologies (server and storage), VSM and VTS, VMWare/ESXi 3.5 and above incl vMotion, Brocade SilkWorm and Director switches, EFCM 8.7 and up, IBM TS3500-3584 & 3490, STK (Sun) SL8500 and PH9310 ATL's (libraries and silos all ADIC and STK/ACSLS), some McData Director-Sphereon 4400 & 4700, all Quantum ATL's, EMC SAN Manager and PowerPath, BUR (backup and recovery), DR (disaster recovery and replication) GM/MM/Flash Copy, IBM TPC/TPC-R snapview and mirrorview, RecoverPoint, SRDF and TimeFinder, Snap and Mirror View modules, TDMF, TDM, shell scripting, bash, mminfo and some pearl scripting, VLAN and some VPN, various protocols, SNMP,SSH, NFX, CIFS and NFS, also ITIL and ISO9000 (training,education and compliance).
Team LeadJul 2012 to Nov 2015 IBM
Lead SAN Engineering ConsultantDec 2010 to Aug 2012 IBM - Artech
on all Lenovo pre-sales presentations as needed.
Provide technical leadership to IBM Lenovo and their business partners to guide sales and technical teams and increase revenue across assigned business partners.
Utilized SVC and TPC for managing, reporting and troubleshooting of CritSit issues and cases, track performance and as analysis reporting platform.
Assist IBM business partners as needed to ensure required revenue growth on quarterly basis.
SAN analysis and solution design for assigned partners/geo and or potential IBM or Lenovo clients.
Provide SAN architectural support as well as solution design support including backup/recovery, copy and DR services (TSM, TPC, flash copy, GM and MM design and implementation).
Create and propose TDA documentation (technical design assessment), high value sale presentations and provide overall Technical Sales support to assigned channel partners.
Provide implementation, initial config (SAN h/w and s/w) assistance as well as troubleshooting and break-fix guidance as needed/requested.
Assist on all RPQ's, RFP's for assigned IBM partners.
Infrastructure ArchitectJan 2010 to Dec 2010 IBM Global Services - Collabera
Storage migration specialist month-to-month contract only AS Consolidations & Migrations Design, plan and implement Enterprise Data Center solutions, consolidations, server migrations, SAN solutions and technology refreshes for IBM current and prospective customers (physical and virtual).
Lead Customer facing POC (proof of concept) demos (pre-sales), negotiate documents of understanding (DOU's) and statements of work (SOW) with executive level IT customers to drive business and sales.
Team lead on 4 projects, all of which were completed 15-25% under budget and up 30% less time than original bid called for saving IBM over $300k for quarter.
Member of 2 separate teams that received the "IBM Award of Excellence" (a division wide award) for 2 consecutive quarters 2010 for the Amtrak and ICCE projects of which myself and only 1 other engineer were on both teams involving a combined migration of over 2600 servers and more than 1.2PB's of business critical data.
Installation, configuration and break-fix repair on network and SAN hardware and software SVC, SDS and GPFS, Nexus Satabeast and Sataboy, DS8K, XIV, EMC(VNX, VMAX, XtremIO, some Clariion) Cisco, Riverbed..).
Create Visio's and PDF presentations for management's use in executive level meetings.
Utilize various IBM proprietary utils, scripting and tools for data collection, analysis and reporting (TADMM, TDM, SCOPE, SO, SCON, with Crystal reports and some Viseon.) Perform complex data migrations, server migrations/consolidations (physical and virtual, P2P, P2V and V2V), SAN migrations, and technology refreshes, involving 200-5000+ servers, heterogeneous, multi-vendor environments and fabrics across all OS platforms, databases (Oracle, Exchange, SQL), VMWare and ESX, as well as proprietary software and databases.etc utilizing TDMF, Platespin in conjunction with Nexus SataBeast's.
Perform VM conversions, encryption and extractions to and from ESX hosts, creating virtual servers, SAN allocation and fabric zoning as required.
Remediation of all servers, arrays, and switches (upgrading hardware, patches, rev levels etc..) as required for continuity and network/ SAN communications.
Configure and utilize TDMF to perform block-level migrations and consolidations in conjunction with Xenobridge and Platespin for projects ranging into the hundreds of TB's.
Build, troubleshoot and maintain Windows workstations utilized as management consoles.
Systems EngineerAug 2009 to Dec 2009 CDI - IBM Global Services
Provide remote SAN/NAS, Windows and AIX administration, management duties and operational support to 15 Enterprise Class IBM customers.
Team lead for customer review and status meetings for all assigned customers.
Allocate and reclaim array space as requested (EMC, IBM, HDS), SAN additions, replication and migration procedures.
Design and architect Data Center, SAN, DR and backup/recovery solutions including client presentations and POC demonstrations.
Installation, configuration and break-fix repair on network and SAN hardware and software.
Zoning, zone library mgmt and activations/deactivations port blocking, port fencing/mapping (allocation), port clean up on McData, Cisco and Brocade switches.
Project leader for IBM blue pages db migration.
Perform daily healthchecks on all customer SAN h/w (EMC DMX & CX and VNX, IBM DS4/6/8k arrays, IBM and Sun (STK) tape libraries, McData and Brocade switches using ECFM), compiling weekly and monthly status reports, capacity reports and chance mgmt reports for each customer.
RISC 6000 specialist, lead engineer on all P5/P6, HMC and h/w issues.
Manage EMC DMX, IBM XIV array's (lun mapping, capacity planning, break-fix, VTL's).
Troubleshoot failures on backup applications (TSM, Networker and Veritas/Symantic NetBackup).
Provide support for SAN migrations, lun management, SAN capacity and performance.
Perform Network (AIX) and SAN troubleshooting and break-fix routines for optimal performance of SAN infrastructure (Cisco, Brocade, EMC, IBM).
Represent SAN/Network Groups at CAB (Change Advisory Board) and Change mgmt meetings.
Utilize customer SR applications (ManageNow R1/2, Remedy, HP Service Desk) as a Service Provider to track all production changes (CMR's).
Support server and SAN deployments, decoms and migrations as requested by IBM customers.
SAN - BUR Engineering ConsultantJul 2008 to Feb 2009 ITG Consultants - Kansas City MO Embarq
6 month data migration project.
Senior Field Engineer / SAN ArchitectFeb 2006 to Mar 2008 CSU Industries Inc － Cedarhurst, NY
Professional Services / IBM Specialist KCMO Performed pre-sales consisting of Enterprise Network and SAN solution proposals for existing and potential customers including Visio layouts, SOW-"Statement of Work" and "Scope of Work" reports, POC (proof of concept), SLA's (service level agreements) product demos and presentations to VP and executive level management.
One of two Engineers that assisted Executive Management in presenting, negotiating, and ultimately singing HP technology refresh contract for nationwide chain of used car resellers valued just over $800k.
Maintained life cycle management reporting for monthly presentations to VP level executives.
Achieved and maintained a 20% growth in sales for each quarter in 2007 over previous year.
Directed technical discussions with customers to determine specific IT needs (current and future growth), addressing product capabilities, infrastructure requirements, budgetary issues and product footprints.
Installed and maintained LAN/WAN servers, SAN's, Enterprise class and open system (some NAS) Windows, IBM and HP-UX networks h/w(servers, routers, switches (Cisco Catalyst's and Blade mainly, Brocade and some McData ), HP (6400/6500 and 8k systems) and IBM and EMC SAN's, IBM array's(DS4800-6000 and 8000's), desktops and workstations h/w and s/w for the Central US region.
Performed Professional services consisting of configuring b/u applications (Legato, Veritas, Comvault, TSM), and OS's for disk (SSA, SATA, JBOD, RAID, tape and Automated tape library solutions, ATL's) EMC Symmetrix, Clariion cli and gui.
Responsible for SAN performance (data integrity, throughput, job compilation and reporting, error control.) and troubleshooting SAN issues (failed b/u's, restore windows, DR solutions).
Administered virtual disk, tape and library SAN solutions and IBM HACMP and TSM for all KS and MO customers (EMC, IBM and HP), DS4000's-8000's.
Provided remote and local network administration/support (AIX HMC Pseries and RISC 6000's, HP-UX) as well as Tivoli (TSM) 5.4.1 admin services to all CSU customers and end users.
Analyzed weekly b/u reports in pro-active manor to maintain SAN performance.
Managed local warehouse, spare inventory, company vehicle and various company assets for field usage.
Designed and built HP-UX , Win2K PRO and AIX network and SAN (complete data center) to mimic customer sites to provide testing, demo and training platforms (Veritas, TSM, and ComVault applications) as well as possible emergency disaster recovery options.
Utilized HP Service Desk app to manage CSU customer base and service contracts for KS and MO, including a $10k per month service contract with Sanofi Aventis.
DS8100-931 off Brocade silkworm) incl patch application, firmware upgrades, hardware troubleshooting and break-fix.
Compiled weekly and monthly status and problem determination reports on all customer networks.
Performed firmware upgrades and patch installation as required on all IBM and HP boxes, libraries, arrays and drives.
CSU's IBM specialist for all CSU customers worldwide as well as conducting periodic IBM training seminars for CSU engineers and end users.
Storage/DR Specialist - Team Lead
Analysis of infrastructure and environment of current IBM clients engaging in migrations, tech refreshes, SAN additions/expansions and development to provide architectural designs to move multiple and varied projects forward.
Create and provide technical solution documents, architecture and solution designs and technical processes involved for successful project completion.
Develop and team lead on solution presentations and POC's (proof of concept) engagements demonstrating solution viability to clients they meet or exceed all parameters of project(s).
Team lead on deployment and implementation project work for assigned clients and geographical region.
Provide training and knowledge transfer to IBM and client IT engineering staff and resources as needed.
Lead SAN Architect/Engineer
for all migrations in assigned region.
Provide L3 engineering support for advance and critical situation services on Enterprise Infrastructure, SAN and DR issues.
Lead consultant on client facing engagements gathering project data, applicable RTO's, RPO's, SLA's, project timelines and requirements.
Submit and implement change requests as required to meet project demands and timelines.
Assist with al RPQ's, RFP's and RFS's as part of regional team.
SAN/Infrastructure Architect Storage Specialist - SAN Analyst - SVC Specialist/SME
Technical Enterprise SAN focal for all assigned IBM and Lenovo business partners.
Provide comprehensive SAN analysis of client environments for all potential IBM competitors (HP, EMC as needed).
Design, architect and implement SAN, migration, DR and BUR solutions utilizing multiple hardware and software solutions for heterogeneous, multi-vendor infrastructure solutions.
Perform technical, sales, and certification training for Lenovo technical sellers and business partners creating technical documentation and procedural assests as needed for client use.
Lead proof of concept (POC) sessions and demo's as needed for business partner customers (storage- XIV, DS8k, V7k/V7kU, SDS(software defined storage including GPFS in clustered environments), SVC and SAN virtualization projects).
Lead Storage Engineer
on multiple migration (offline and online migrations, GPFS, cloud and SDS environemnts) and technology refresh projects (EMC to IBM, HP to IBM, 3Par to IBM.) engaged in all phases of migrations - planning, migration and validation.
Lead SAN architect/engineer
on all GPFS solutions v3.1x-4.xx (designed, configured, deployed and maintained high performance clustered environments (AIX 5L, Linux, Windows and heterogeneous cluster environments.
Organized and conducted multiple training/knowledge sessions for SVC, GPFS and SDS for Lenovo and Lenovo Business partners and clients technical sellers and engineers with each session having 20-70 attendees.
Provided training on new IBM h/w and s/w products, enhancements, firmware and s/w upgrades and fixes as well as document changes in processes and procedures and obtaining product support for end users.
Utilizing EMC heat reports performed multiple successful EMC and HP to IBM migrations including LVM, TDMF and VxVM for host based migrations, SVC, advanced copy features and TSM for software and array based migrations.
Utilized IBM general parallel file systems (GPFS), (now Spectrum Scale) for large, clustered systems migrations.
Level II/III SAN tech support (storage h/w, s/w, virtualization, cloud and s/w defined storage and GPFS clustered systems).
Backup AIX and Windows LI/LII support as needed.
Lead SAN Engineer
on all CritSit's (critical situation) in assigned geo.
Lead Systems Generalist team leadIntegrated Cross Service
Provide network, server and SAN support to enterprise customer Newell Rubbermaid (2 data centers, 16 VIO pairs using VIOS (HMC and LPM), 3 X 4 node SVC's and GPFS clusters, 4 Cisco 9513 MDS's (core edge cfg), over 1150 AIX, Linux, Windows and VMWare servers, 3 XIV's, 2 DS8xxx, multiple NAS and SONAS appliances and approximately 20k plus end users managing multiple PB's of storage.
SAN management (incl change mgmt.) for multi-site, multi-vendor, heterogeneous SAN (6 node, 2.5PB dual fabric core edge SAN - IBM (SVC, GPFS 3.1x XIV and DS8xxx, and EMC (ECC, DMX3-4xx hardware and software).
Utilized GPFS storage management tools, life cycle mgmt.
tools for management of high performance enterprise file systems.
Lead engineer for Windows server migration to SAN from remote locations utilizing combination of Nexus array's, TDMF, GPFS, Platespin and TPC -R.
Switch integration, cfg, mgmt.
and troubleshooting of multiple Cisco MDS 9513's and 6500's as well as Blade Center Qlogic switch modules and Riverbed appliances in all prod, test and dev infrastructures.
Team lead for all SAN changes, incidents and projects and backup Wintel (Win Server 2003R2/2008R2 and some 2012 systems) Team lead for multiple IBM Enterprise clients (NRM, Coke, State of CA, State of TX, HealthNet).
Technical Project manager on Power6/7 frame upgrades(VIOS, HMC, LPM, all adapters incl.), Flash Copy Mgr (host and client) and Global Mirror and DR deployment projects (including SDS and GPFS).
Served as SAN architect through transition and steady state production responsible for all SAN h/w and s/w (XIV, DS8000, SVC, GPFS, N Series,EMC DMX3/4 and VNXE .team lead on SVC and GPFS as SVC expert),.
Perform new server build outs (AIX and Windows and VMware).
Lead for DR solution utilizing Tivoli Productivity Center (TPC), TPC for Replication, Flash copy manager, Space efficient flash copy via SVC advance copy protocols and GPFS as well as for LPM on VIO frame pairs.
Only team member on all support teams (all Unix teams, Intel, network infrastructure (to include VIOS frames), SAN, BUR and DR teams).
Team lead for all VIOS (Power6 and 7 servers),HMC, SVC and GPFS upgrades, management and performance issues.
Configured and utilized Gpfs 3.1x-3.3x for IP network based and disk based IO (quorum and token mgmt., fs synchronization, config sync's and NSD transfers) Team lead for all DR, BUR and AIX LPM (live partition mobility) for all testing and migration activities.
Provide weekly SAN availability and allocation reports used for customer billing of SAN space as well as environmental analysis for future expansion.
Analyzed and deployed GPFS, Global Mirror and Flash Copy DR solution as member of CritSit Team working with IBM team of Distinguished Engineers, high level Architects and SME's (subject matter experts).
Backup engineer for all ESX, VMWare builds, deployments, migrations.
Fine tune VIO, SVC and HACMP (Power HA) for optimal performance, reliability and availability.
Perform SAN allocations/de-allocations and database refreshes per customer requests.
Track, monitor, report, troubleshoot and correct all Flash Copy backups via TSM.
Designed, deployed, implemented and maintained Lan-free backups for all VIO and database servers as backup to standard DR process.
Only Engineer on all steady state teams (Backup/Recovery, DR, SAN, UNIX (AIX, Linux RedHat, Solaris), Windows and network infrastructure teams).
Submit and work through completion of all change and incident tickets utilizing Impact ticketing application, capturing appropriate data, analysis of data and root causse determination from analyzed data then attending all change advisory and change control meetings as team lead (ITIL 3) presenting findings and recommendations for resolution.
Monitor Impact work queues for incoming incident and change tickets then assign team members as required.
Configured and setup "call-home" features for all SAN devices (switches, SVC's TPC), VIO servers and HMC for all servers in environment.
Assistant Migration Project Leader
Migrated off existing HDS, EMC (Clariion) and McData SAN and onto new EMC CX's (Symmetrix) and 2 DMX4 on Cisco CoreEdge (Catalyst and blade switches with ASR1000 edge routers), production, development and test boxes utilizing SAN copy, EMC open replicator, mirrorview and disk mirroring for data migrations adhering to ITIL standards and specifications (change mgmt, change control and CAB procedures/documentation).
Assistant project manager acting as liaison between customer and technical migration team.
Worked directly with customer to address issues, concerns or questions as they arose.
Installation, configuration and break-fix repair on network and SAN hardware and software.
Utilize ECC with Storage Scope and Symmetrix cli for Array allocation and VTL creation and configuration as well as to manage and monitor heterogeneous storage resources, EMC SMARTS ADM(application discovery manager) some SCM and Compliance analyzer as well as Navicli for Navisphere and Connectrix Manager for EMC Director.
Lead engineer on all EMC related work, utilized/analyzed EMC heat reporting tool and some Crystal Reports for Remediation of over 240 multi vendor hetrogenious mid-range and enterprise servers (Windows, SUN, HP, IBM, Dell,HP-UX, AIX, Solaris, some Linux), with dedicated, clustered, stand alone and virtual nodes with well over 1000 clients.
Lead engineer for all AIX configurations/migrations, P5/6 Series, S-80, various RISC6000 models, including mirroring, lun creation/deletion, lun resizing and utilization.
Backup Engineer for all Windows migrations.
Data base and application (Oracle, Exchange, DB2, EMC, Networker,TSM and Veritas instances) upgrades and migrations from HDS arrays to EMC arrays, incl master/agent modules.
Independent issue solution on a per server/array basis with data result collection for future knowledge base.
Installation and configuration of various multi-pathing modules (PowerPath, MPIO).
Migration and de-com of IBM9310 ATL.
Deployment and configuration of STK SL8500 and re-deployment of IBM PSeries 590 (RISC6000 9119-590) w/new LPAR's creation/mapping.
Utilized HMC for cfg/partitioning and mgmt of P590 and P6-570 boxes and HACMP for the high availability clusters.