Analytical IT Professional adept at resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.
Provided consulting services for many companies focusing on e-commerce solutions using the Microsoft Commerce Server platform. Implemented business-to-consumer and business-to-business store fronts for K&N Filters, Unified Western Grocers and Illumina.
Developed commerce engine from early stages to full scale using Microsoft Commerce Server. Monitored and maintained development, quality assurance, staging and production server environments for such brands as OshKosh B'Gosh, Cisco, Sun, BP and Broyhill Furniture. Developed several custom monitoring and self-healing maintenance tools for management of consumer store fronts. Implemented configuration management processes to maintain consistent environments for build automation and testing. Maintained many different web servers, application-tier servers and Microsoft SQL Servers.
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