Information Systems Technician Submarines Petty Officer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Ready to deliver results of the highest standard with a relentless pursuit of knowledge in a highly stressful and demanding environment. Able to cooperate with a widely diverse group of people to accomplish the mission and consistently produce outstanding results. Effectively and concisely provide answers to meet or exceed customer cyber-security needs. Skilled training administrator with the ability to break down complex and highly technical topics for non-technical audiences. A highly technical skill set allows me to both perform and manage multiple high priority tasks in order to deliver secure and dependable products to end users. Notable skills include:

  • CompTIA A+ Certification
  • CompTIA Security+ Certification
  • Windows 7, 10 Administration
  • Windows Server 2008, 2016 Management
  • Hardware Support
  • Remote Assistance
  • Strong Organizational Skills and Attention to Detail
  • Experience with Advanced Troubleshooting techniques
  • Strong Issue Resolution Skills
  • Ability to Plan and Prioritize efficiently
Work History
07/2018 to 02/2021
Information Systems Technician Submarines – Petty Officer Carlson Roofing Company Inc Hillsboro, OR,
  • Lead the construction of 7 Major Cyber Security Policies
  • Overhauled the Cyber Security Work Force Program leading to the certification of 15 employees
  • Created the Media Transfer Program allowing for safe and secure movement of sensitive data within the organization
  • Created the Cyber Security Program allowing for greater confidence in the ability of the organization to meet it's security goals and requirements
  • Overhauled and expanded the Public Key Interface Token Creation Program allowing for full implementation of two factor authentication in use by more than 200 people
  • Created the Accreditation Validation Program allowing for streamlined management and tracking the use of over 50 individual programs
  • Created and maintained the Backup and Recovery Program to ensure continued availability of critical systems and programs
  • Created and led the implementation of Cyber Security Incident Response Plan allowing for confidence in the ability of the Cyber Security Team to perform their duties in an efficient and effective manner
  • Trained and Qualified 15 personnel across three departments in Cyber Incident Response and Analysis
  • Performed maintenance and troubleshooting on 200+ machines, and assisted in the resolution of technical issues for a total of 300+ end-users.
  • Performed technical training for more than 150 employees during annual Information Technology and Information Security training courses
01/2016 to 07/2018
Information Systems Technician Submarines – Petty Officer U.S. Navy City, STATE,
  • Adapted and improved the Maintenance plan for two Linux Based Supply Program Servers
  • Scheduled corrective and preventative maintenance during each quarter for the division accounting for 1000+ total man hours of work
  • Performed troubleshooting on 200+ machines. Assisted end-users with technical issues, and assisted in escalation of technical issues to higher tier tech services.
  • Coordinated and conducted a total of 10 audits in accordance with Naval Regulations and Standards
02/2015 to 01/2016
Information Systems Technician Submarines – Seaman U.S. Navy City, STATE,
03/2013 to 02/2015
Apprentice Roofer Lupka Construction City, STATE,
  • Performed a highly skilled and precise trade in high-stress OSHA regulated small construction environments
  • Showed a keen eye for detail in the construction of waterproof, ice-proof, and overall weather resistant structures intended to be sustained with little to no maintenance over a period of 20+ years
  • Administered multiple detailed and thorough inspections of sites post-construction to validate safety and cleanliness of areas after intensive construction processes
  • Completed residential and commercial projects with tight schedules by working effectively with fellow team members
  • Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces
  • Formally recognized on two occasions due to steadfast work ethic; received highly coveted “Captains Coins”, symbols of respect and trust given within military service.
  • Awarded the Navy and Marine Corps Achievement Medal due to the creation of multiple Cyber Security Policies and Programs
  • Received Fleet Letter of Commendation after the improvement of the Information Security Training Program Education
  • United States Navy Information Systems Technician “A” School
  • United States Navy Information Systems Technician “C” School 11312 179th
Expected in 2007
High School Diploma:
Windsor Central High School - Windsor, NY

CompTIA Security+

CompTIA A+ Technician

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Resume Overview

School Attended
  • Windsor Central High School
Job Titles Held:
  • Information Systems Technician Submarines – Petty Officer
  • Information Systems Technician Submarines – Petty Officer
  • Information Systems Technician Submarines – Seaman
  • Apprentice Roofer
  • High School Diploma