• Communication major with excellent customer service experience in
Fortune 100 Company
• Extensive experience in media relations and special event planning.
• Communications professional skilled in news writing and freelance
• Results oriented leader focused on accomplishing tasks in a timely
• Outstanding command of the English language, both written and verbal
• Related skills include: training and development, public speaking,
planning and organizing
• Got Service Fanatic Card recognized by the guests (Walt Disney World) for delivering excellent services.
• Chosen to be cover face of Tell-A-Cast (a guest service guidance for Disney employees) as I performed as a good example of a cast member (Disney employee).
• Selected to be 1 of 2 Ambassador for Indonesia at Walt Disney World, Orlando, Florida beat hundreds of participants, and interviewed directly by Disney recruiter from Disney Headquarter in Orlando.
• Awarded as 2012 Best Employee Alumni by Markplus, Inc and Hermawan Kartajaya --MarkPlus, Inc. owner, and one of the “50 Gurus Who Have Shaped The Future of Marketing” appointed by The Chartered Institute of Marketing, United Kingdom (CIM-UK)
• Served as a guest relations representative in Asia section at one of
Walt Disney World park.
• Shared and presented about Indonesia culture and heritage to the
guests who come from all over the world.
• Recommended top dining and entertainment options for guests in the
Walt Disney World area.
• Greeted all guests in a curteous and professional manner
• Participated in cultural event held by Walt Disney World as a
• Handled and organized Disney daily parade.
• Partner with multiple departments to ensure a superior guest service
• Recognized by leadership as a Great Service Fanatic for
demonstrating impeccable guest service
• Managed all media, press and public relations issues.
• Planned and organized corporate media and other special events.
• Expanded product and company recognition in the national press to
support the sales and marketing teams.
• Updated company's website
• Expanded and managed network with clients, customers, and media
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