MS Word - 92 wpm
Graphic Design Research
Customer Service Relations
Rented my first apartment within my first week and before any formal training. Performed all activities related to apartment rentals, move-ins, and lease renewals. Generated and handled traffic, leasing apartments, qualifying prospects and preparing lease documentation. assisted residents throughout their residency.
Started as a host in the Deptford store and was promoted to a sales associate for Marlton store. Sold the value for Sprint's devices, accessories and service plans, while protecting their investment. Met or exceeded key performance objectives. Identified the right solutions to customer billing, technical and or account issues controlled the general customer flow within the store.
Gathered information, researches/resolves inquiries and logs customer call, informed customers about services available and assessed customer needs. Provided functional guidance, training and assistance to lower level staff.
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