Highly accomplished and well qualified service engineer specialized on industrial maintenance, project management and automation. Thrive in dynamically changing environments requiring driven decision making. Capability to communicate and motivate team members to enhance strategic goals and bottom line objectives. Motivated, hard working, reliable and productive, compounding the ability to deliver high quality work and excellent customer satisfaction. Available for traveling and relocation.
Provided field service and technical assistance on Cermex and Sidel equipment.
Dry end programming management inception.
Technical / Cost / Risk analysis
Generated pre-sales quotations evaluating profit margins.
Teamed activities with account managers to offer best technology solutions for customers.
Participated in ExpoPack Mexico '13.
Installation of shrinkwrappers, case packers (side loading - pick and place - numerical axis) and robot palletizers from start-up to commissioning.
Provided service for more than 60 customers around the Caribbean, Europe, Latin America and the US.
Training - spare parts - troubleshooting - technical assistance.
Executed and developed Life Cycle Management operations.
Maintained a high customer satisfaction rate.
Installation and aftersales services for blow-molding equipment
Ensured equipment performances.
Participated in service activities.
Provided training to operators and technicians.
Developed strong relationship with customers.
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