Organized--Self Motivated-Dependable-Strong Team Leader-Decision Maker-Quality Oriented-Ethical-Accountable-Focus on the Details-Creative-Trainer-Delegator Direct Clear Communicator-Recognize efforts and quantifiable accomplishments of staff members Reputation for productive, quality focused diverse teams with respect for other's needs/ idiosyncrasies 23 years as department store manager, Sales, Buyer/P&L management, Merchandiser in large and small market environments with a focus on business growth and development Managed up to 65 diverse retail employees in a high volume, high energy environment Interview, hire, train, provide constructive/motivational feedback and terminate personnel; perform evaluations conduct difficult conversations, promote excellent performers; enforce OSHA regulations and maintain current awareness of legal compliance issues Solve problems and deal with a variety of situations where limited standardization exists Demonstrate excellent judgment in fluid situations and standardize when possible Dear Hiring Manager, use name if you have it I would like to present myself as a candidate for the District Manager position (include job # if you have it) recently posted with Dollar General. I am very excited about the opportunity to work in this capacity for you, and believe this position would be a perfect fit for someone with my unique skills, interests, and 23 years of professional retail experience. Your mission is my mission: to serve others, and serve my customers by keeping it real, simple/hassle free, and a place the customer wants to revisit. I have managed small and large scale retail environments, often managing multiple locations. I also appreciate your focus on serving others. It says something about the management, and their community involvement. I am willing to travel and to consider relocation if necessary. Throughout my experience in retail management and business development; I have consistently exceeded company projections, while implementing efficient and innovative solutions to problems facing the business. In addition, I helped ensure that each organization's daily operational aspects were conducted in a safe, legal and highly professional manner and adhered to corporate and industry standards. While assuming each respective role, my organization, detail focus, leadership, and training/mentoring/presentation skills, combined with my professional attitude, have allowed me to successfully provide value--growing each business. During my tenure at each organization, I gained valuable insight into business requirements, and took advantage of every opportunity to enhance my leadership skills. Crucial to my success in these positions has been my ability to succeed in an environment where decision-making, self-motivation, and excellent communication skills are held at a premium. I truly believe that my skills, experience, and character will enable me to offer as much to this position as I'm sure it can offer to me.
Excellent customer service skills
Staff training and development
Bank deposit procedures
In Store Executive Level Manager, 01/2007 to Current Macy's – Boise, ID
Co-owner/Operator, 01/2006 to Current L&M Gourmet Snack Exchange – Boise, Idaho
Sell and merchandise snack foods for a profitable distributorship Strong focus on accurate forecasting, financial planning and bookkeeping Results
Area Manager, 01/2004 to 01/2006 Bloomingdale's – Skokie, IL
Successfully manage sales volume of over $4 million Cross trained in HR, Shortage and Safety, Merchandising Budgeting and Logistics Partner with buyers to develop merchandise assortment to better meet targeted customer needs Results
Department Manager, 01/1991 to 01/2003 Field's Express; Housewares; Woman's Shoes; Dresses
Completion Specialist, 01/1988 to 01/1991 Marshall Field's – Chicago, IL
Bridal Registry Hire, train, mentor and manage various levels of staff including 65 Sales, Merchandising, and Management employees to highest customer service excellence levels Partner with buyers to maintain balanced, profitable inventory; leader/trainer for district product certifications Manage rollout of new customer service company program Results
General Selling Manager, GSM
Manage up to 20 staff members in all retail departments except cosmetics.
Manage entire hiring/termination HR lifecycle.
Bachelor Fine Arts: University of Kansas Graduate -
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