Over 18 combined years of experience in the Information Technology/ Operations Management, training, and administrative supports.
Adjudicative and Processing Knowledge with the following Immigration Forms - Application for Naturalization (N-400) - Application to Replace Permanent Resident Card (I-90) - Petition for Alien Relative (I-130) - Application for Employment Authorization (I-765) - Numerous Immigration forms pertaining to removals and immigration hearings
Keen analytical skills, adept at interpreting various regulations (Federal, State, and Local) laws, guidance memorandum, and standard operating procedures (SOP) to support decision.
Adept at recognizing possible serious issues, taking applicable action and informing the appropriate parties involved.
12/2013 - Current
National Benefits Center-Overland Park/ USCIS/ DHS Background Check Unit (BCU) 7600B West 119th St － Overland Park, KSImmigration Services Officer, GS-301, Supervisor: Ya-Mei Chen (913) 214-5847
Perform background checks of TECS hits for Criminal, TEGIS, Egregious Public Safety, and National Security Concerns on (N-400, I-90 Public Safety Outreach, and I-765).
Determine the severity of the criminal, and national security concerns through research of on-line secured database systems (FDNS-DS, TECS, CIS, CLAIMS 3 & 4, ADIS, US VISIT, PCQS, ENFORCE, CPMS, EAGLE, NFTS, and CCD).
Inspect files for abnormalities, fraud indicators and reported findings to the Fraud Detection and National Security (FDNS) for final determination.
Train new personnel (one on one mentoring) on identifying, vetting, proper reporting actions in accordance with the National Background, Identity, and Security Check Operating Procedures (NaBISCOP).
Mentoring of a new employee, where English was his second language. Helping the employee to become proficient.
Point of contact for department personnel during the supervisors' absence.
Conducting of team meetings, sending out a formal invite to fellow team members, gathering of any information from each team member, as well as the supervisor and completed the agenda for the meeting.
Received recognition from management, after a Level II Immigration Services Officer from a Field Office In Dallas sent correspondence to my supervisor stating how well I had done in writing my TECS resolution memo in the file.
09/2013 - 12/2013
National Benefits Center-Overland Park/ USCIS/ DHS Ancillary Division 7600B West 119th St, － Overland Park, KSImmigration Services Officer, GS-301, Supervisor: Christine Mock (913) 214-5816
Screened immigrant petitions and applications (I-90, I-130) for adjudication to insure completion of documents, proper individual qualifications, supporting documents and verify through organizational databases (ICMS, CLAIMS, CIS, Etc.) and complete the adjudication process.
Determined appropriate actions (grant or deny) of petitions/ applications; using the applicable immigration law when adjudicating immigration benefits.
Performed background checks using law enforcement databases (TECS, Enforce, ADIS, ATSP) to verify if any outstanding civil warrants or immigration proceedings exist.
Referred TECS hits involving national security concerns, criminal, activity, any abnormalities, or fraud indicators to FDNS and BCU for final determination.
02/2013 - 09/2013
National Benefits Center - Overland Park/USCIS/ DHS; Records Division 7600B West 119th St － Overland Park, KSImmigration Services Analyst, GS-301, Supervisor: Donna Mangiameli (913) 214-5611
09/2011 - 02/2013
National Benefits Center- Lee's Summit/ USCIS/ DHS- Records Division 850 NW Chipman Rd, Suite 5000 － Lee's Summit , MOimmigration Services Analyst, GS-301; Supervisor: James Emberton (816) 251-2241
07/2009 - 09/2011
National Records Center / USCIS / DHS - Information and Field Management Services , 150 Space Ctr Lp － Lee's Summit, MOImmigration Services Analyst, GS-301, Supervisor: Anne Te'o (816) 350-5547
Performed extensive file reviews with HQ FDNS and JTTF based on immigration fraud and national security issues with subjects.
Liaison for Federal (CIS, ICE, CBP, and Department of State), state, and local law enforcement agencies in gathering information as part of complex national security, fraud, public safety, and benefit investigations.
Researched and analyzed information in multiple databases (CIS, CLAIMS, NFTS, etc.) in providing accurate information to requesting agencies.
Point of contact for department personnel during supervisors' absence.
Served as a "Subject Matter Expert" trainer for new employees.
09/2007 - 07/2009
National Records Center/ USCIS/ DHS, Information and Field Management Services-150 Space Ctr Loop － Lee's Summit, MOContact Representative, GS-0301- Supervisor:Terry Potter (816) 350-5732
Provided timely, accurate information taken from immigrant files to various agencies including (ICE, CIS, CBP, AND Department of State) under DHS guidelines and organization Standard Operating Procedures.
Assisted systematic Alien Verification for Entitlements (SAVE) Program with the verification of individuals' status and benefits.
Validated updates and changes with documented and undocumented immigrant files utilizing (CIS, CLAIMS, RAPS, AND RNACS).
Personally responded to requests for information via phone, email, fax, and scanned documents.
10/2005 - 09/2007
Social Security Administration-National Records Center,6000 E. Geospace Dr. Room 501A － Independence , MOQuality Assurance Technician, GS-301
07/2005 - 10/2005
Dept. of Health and Human Services, 601 E. 12th Street － Kansas City, MOLead Mail Clerk- GS-301
Immigration Officer Basic Course - 6 Weeks
62 Semester hours from various colleges.
High School Diploma, Southeast High School - 1985.