Skilled information analyst with specific skills in the areas of: data mining/analysis, creative programming solutions, security analysis, process analysis/improvements. Strong technical skills that allow for the ability to quickly get up to speed on new and complex projects. Ability to change priorities quickly, and respond to updates in requirements of projects. History of high achievement in a team environment both in leadership, and non-leadership positions, while exceeding the expectation of the client, and management.
MS SQL, Oracle, DB2, MySQL, Microsoft Access, and Microsoft Excel
Operating Systems: Windows (NT-8), Windows Server Administration (AD Domain) and support.
Miscellaneous: NetIQ Identity Manager, eDirectory, PeopleSoft HCM, Cerner, SAP, Microsoft Office Suite, Microsoft Visio, and Microsoft Project, Cognos Reporting Studio
12/2012 - Current
Adventist Health Systems － Altamonte Springs, FLIdentity Management Engineer
Expanded current NETIQ Identity solution to encompass a 42 hospital MultiState division Created an automated and auditable method for new system users to be provisioned and deprovisioned within minutes of the request being put into the HR system Led project to integrate new PeopleSoft HR system into current Identity infrastructure Designed and coded processes to valid drivers were working as expected Ran data analysis on security and HR data to determine potential audit risk and design and implemented solutions Designed and implemented processes to support end users and allow them to be more independent in their role Learned each end system and the integration points to help develop custom solutions to optimize IT processes Worked closely with HR functional teams to determine data issues and identify possible solutions Coached new employees on Identity processes Preformed third level support for end users.
12/2011 - 11/2012
AonHewitt － Orlando, FLSenior Programmer Analyst
Responsible for developing batch process flows from analysis to production implementation for health-specific practices Took client requirements and translated them into SAS code Redirected focus based on the ever changing urgency of client work Responsible for distributing tasks to Programmer Analysts Provided analysis and test plans to a team of programmers and reviewed completed work Coached new Senior Programmers as well as Programmer Analysts to help them develop and grow in their respective roles Responsible for production jobs, ensured the successful completion of critical batch jobs, and resolved production issues when notified Worked with other departments to guarantee that the batch coding worked in a variety of different process flows Responsible for the creation of documentation of all batch jobs run on the system, including time executed and system impact Worked with a highly skilled team responsible for collecting data for the IBM Cognos studio for client reports.
11/2009 - 12/2011
AonHewitt － Orlando, FLProgrammer Analyst
Implemented coding (SQL and SAS) for TBA batch processes based on analysis documents provided Followed strict guidelines and regulations to ensure personal information confidentiality and safety Created and coded complex SQL, and SAS codes to pull for reports for Fortune 500 clients Created workflow documentation and mapped processes to support business practices Executed test plans by first identifying test cases and then conducting testing based on plan to determine if program functions without defects, documenting results and recommendations Led a variety of team based projects, ensuring clear visibility with other projects and competing timelines Provided on-going customer support by monitoring production jobs, restarting failed jobs, and performing defect analysis and correction Prepared, documents, schedules and moves code to production environment following procedures and standards.
Configured the health and welfare service in TBA to meet analysis specifications Documented relevant configuration Executed test plan and documented results Fixed any issues identified via test execution Documented defects when actual results don't meet expected results.
University Of Central FloridaOrlando, FloridaBS: Information Technology Management Information SystemsGPA: GPA: 3.910 Graduated Summa Cum LaudeInformation Technology Management Information Systems GPA: 3.910 Graduated Summa Cum Laude
Certifications: NetIQ Identity Manager Administrator, SAP TERP-10 Certification.
AD, C, C++, Cognos, content, client, clients, customer support, data analysis, databases, Database, debugging, documentation, drivers, XML, focus, functional, HR, PHP, IBM, DB2, Java, JCL, Microsoft Access, C#, Microsoft Excel, Microsoft Office Suite, Microsoft Project, Microsoft Visio, Windows (NT, MySQL, network, networking, networks, Operating Systems, Oracle, PeopleSoft, processes, coding, Programmer, Programming, Reporting, safety, sales and support, SAP, SAS, MS SQL, SQL, phone, Troubleshooting, Visual Basic, website, Windows Server, word processing, workflow