Experienced, dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority with particular emphasis in event management.
Assisted Human Services Director and acted as project manager in the development of a rental package for a newly opened community center and achieved and maintained a highly successful rental revenue, averaging 25% to 50%
above revenue goals with a variety of private and non-profit clientele with no formal advertising available.
Operate a successful elderly/disabled transport system that offers up to 100+ rides per day and transitioned to a fleet of 90% alternative fuel vehicles with no service interruption.
Successfully managed the Town's Take Your Child to Work program for 5 years.
Coordinate and administer all aspects of use of the Riverfront Community Center for an internal customer base of 20 departments and an external customer base of 100+, made up of non-profit and private users.
Coordinate and administer all aspects of rental reservations which includes consultations, completing and approving contracts, heavy correspondence, 3-tier pricing, catering options, Town policies, licensing and insurance
review, custodial and equipment needs, set up requirements and accepting deposits and payment for use of Community Center for events such as departmental meetings and events, external meetings, bar mitzvahs, weddings, private parties, showers, fundraisers etc. regarding use of the facility.
Provide analysis of use, revenues generated, studies of comparable facilities, etc, to Director.
Coordinate and supervise office, building and event supervision staff.
Provide and administer training for approved catering staff, building and event staff.
Provide post-rental event report and request refund deposits as required. Request customer satisfaction surveys from internal and external customers, track success rate and areas needing improvement. (97% Excellent Success Rate)
Coordinate and supervise all aspects of the Dial A Ride Transportation program for Town senior and disabled
population, including daily schedule, reporting, staff, quarterly meetings, vehicles, etc.
Prepares reports and statistical data for Dial A Ride, staffing and associated grant programs.
Reports vehicle repair needs, etc. with Vehicle Maintenance Supervisor and works together to assess and procure
Researches new grant opportunities available for transportation services including assistance in purchasing new vehicles, alternative fuel options, etc. Instrumental in fleet conversion to natural gas fleet and station.
Assists Director and Program Supervisor with various administrative and project needs, acting as project manager.
Reviews facility for maintenance needs to allow optimum rental capability and makes recommendations to Human Services Director and Facilities Director.
Maintains all financial activity for department including purchase orders, requests for payments, credit card use, etc. (Munis trained)
Prepares payroll for a department of 37 staff members.
Provides new employee orientations; tracks vacation/sick use, etc.
Prepares Worker Compensation and Internal/External Incident Reports for CIRMA and Human Resources.
Prepared minutes and reports for Commission on Aging as needed by Director of Human Services.
Provide secretarial assistance to Coordinator. Assist with reporting, case studies, newsletters, anouncements. stakeholder meetings, events, financial recording and balancing, accounts payable/receivable.
Responsible for maintaining assessment records regarding transfers of real property, motor vehicles and personal property for Grand List preparation. Project Manager: Elderly Tax Relief Program, accepted/approved/denied applications and coordinating documentation and provided reporting and input on Grand List.
Balanced and maintained department budget.
Heavy Public Contact via telephone and in office.
Proficient use of Corel Word Perfect, Quatro Pro, Lotus, and department specific programs.
Assisted with 1995 Town-wide Revaluation.
Assistant to Human Resources Manager and Operations Manager. Maintained employee attendance records.
Managed Employee of the Month program.
Organized various meetings.
Provided event planning for and coordinated various corporate events. Prepared hiring advertisements for media.
Interviewed applicants, and determined testing results. Hired and rejected applicants as necessary.
Performed group new hire orientations and processed all coordinating documentation.
Performed exit interviews.
Processed and evaluated worker's compensation claims.
Acted as administrative assistant to Human Resources Manager and Operations Manager.
Personnel Department - Responsible for attendance record keeping for all Town employees. Prepared new employee packages, retiree, health and life insurance paperwork, monthly reports, etc and assisted Benefits Administrator with all benefit related activity. Assisted Personnel Director with recruitments, employee requests for information, and provided information to public and Town employees on Personnel procedures.
Development Department - Reported to Town Planner and assisted with revisions to the Planning and Zoning regulations, Provided information to the public and assisted the Development Director with various projects. Recording Secretary: Planning and Zoning Commission and Inland Wetlands Commission.
Social Services - Coordination of reporting for all aspects of Town Foodbank program. Managed a staff of 6 volunteers, assisted Director of Social Services with varous responsibilities, projects and clerical needs.
Assisted Mayor with various projects as needed throughout tenure.
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