human resources manager dbe manager resume example with 13+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Experienced in Human Resource management also supervision with a steady history of quality experience and performance. Accomplished communicator with ability to train and motivated personnel and promote team spirit. My expertise is in payroll, equal opportunity employment program implementation, and HR Strategic Planning. Key accomplishments include: Proven track record of program implementation, (Rewards and Recognition Program) Designing and preparing training with instructional materials, teaching aids, and devices (Revising the orientation presentation) Minimizing financial and operational impacts by anticipating and identifying potential human resource and payroll problems ( Reviewing all timesheets, FMLA, Overtime and all leave for errors) Administering counseling, support, career guidance, and development (Employee relations, aiding in the support of union and non-union team members) Accommodating the employer with focusing on sourcing high-quality candidates and minimizing turnover to enhance team productivity. Coordinated and organized professional with 16 years of vast experience managing employee relations activities in fast-paced, growing company. Attentive listener committed to building strong, trusting relationships with staff and management.

  • Benefits administrator
  • Strategic Planning
  • Cost reductions
  • Policies implementation
  • HRIS applications proficient
  • Affirmative action
  • Employee relations
  • Payroll and benefits administration
  • HR services
  • Project Planning
  • Recruiting
  • HR policy/procedure development
  • Data evaluation
  • Performance management
  • Talent acquisition
  • Compensation and payroll
  • Complex problem-solving
  • Presentation preparation
  • Conflict resolution tactics
  • Microsoft Office Suite
  • Labor/union negotiations
  • Staff training and development
  • Project management
  • Workplace diversity cultivation
  • Vendor relations
  • PeopleSoft HRMS
  • Manager coaching and training
03/2019 to 03/2020 Human Resources Manager/DBE Manager City Of Golden | Golden, CO,
  • (Displaced:2020, COVID-19 Pandemic)
  • Processed all new employees
  • Hosted/Conducted all new hire orientations for both Prince and SMC
  • Process payroll attendance and time tracking
  • Attending all meetings of “Fair Labor” and “Equal Opportunities”
  • Developed the strategic plan for fairly hiring disadvantage workers in Georgia and surrounding areas. Setting goals for managers, establishing action plans and created a metric to follow.
  • The Strategic Plan would include: Defining Company/Managers vision; Determining desired outcomes of the plan; Holding them accountable for the plan and ultimately establishing KPI's (Key Proformance Results)
  • Manager of all fair and equal bidding for all construction jobs
  • Office manager for all the engineers and contractors.
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
01/2018 to 03/2019 Human Resources Technician Cvr Energy Inc. | Shawnee, OK,
  • New Hires and Training
  • Processes employee separations; ensure removal of employee file from active file cabinets; process annual terminated archiving
  • Coordinates and maintains training schedule, employee registration, transcripts and required training materials
  • Oversee new employee process from conditional offer of employment until new hire is on payroll to include: schedule drug screen, schedule pre-employment physical, in-processing, ID cards for new hires, and schedule for NEO
  • (New Employee Orientation)
  • Prepares all NEO materials
  • Enter all new hire information in NEO GOV and Lotus (HRIS)
  • Process weekly/new hire ID cards
  • Employment Services
  • Conducts background checks on all tentative selections including police
  • Makes file folders for new hires
  • Posting open positions on various job sites
  • Printing employee IDs
  • Prepares and conducts recruitments for a variety of positions
  • Handles all summer recruitments, to include scheduling drug screens and completion of paperwork for payroll
  • Tracks outside employment for new hires
  • Conducts testing for clerical and Communications Officer Positions
  • Post open positions to various job sites
  • New employee notifications to departments
  • Providing support to employment services
  • Providing support to the Benefits team/ city wide health fair
  • Providing support to the Learning and Development team
03/2016 to 03/2018 Police Personal Technician Coorstek | Benton, AR,
  • Facilitated the Assessments for the Assistant Police Chief/Lieutenants /Captains for the City of Savannah
  • Customer Service internal and external
  • Create files for new hires, accurately entering information for the employees of the city in the personal database
  • Maintain and update status board and SCMPD database (Lotus Notes, and Lawson)
  • Enter and maintain city employees overtime, leave court appearances accurately making adjustments in the database
  • Prepares employee separation paperwork for personnel who resign, retire or terminate
  • Notify HR and payroll of all DOL of all terminations in timely manner
  • Maintain and track all employees who apply for internal promotional opportunities and transfers in Excel
  • Maintain files for first employees of injury for officers and employees injured on duty, schedule doctors’ appointments as necessary
  • Prepares and notarizes documents for enrollment and terminations in the Police Officer Annuity Benefit (POAB) and City Pension request
  • Prepares and assists employees with completing documents for Veterans on the job training
  • Process and sort payroll checks
05/2016 to 11/2016 Human Resources Assistant II Effingham Health System | City, STATE,
  • Coordinates and participates on new employee orientation
  • Coordinates the rewards and recognition program, maintaining all record keeping and tracking of data
  • Manages and facilitates the production of employee ID badges
  • Assists in creation of employee personnel files
  • Provides secretarial support by entering, formatting, and printing information: organizing work; answering the telephone; relaying messages; maintaining equipment and supplies
  • Maintains employee confidence and protects operations by keeping HR information confidential
  • Maintains quality service by following organization standards
  • Will monitor and follow up with employee training requirement, i.e
  • 90 day new hire evaluations, license/certification renewals, competency checklist completions
  • Coordinating and facilitating training/meetings as needed
  • Customer service internal and external
  • Completes general HR filing and carries out yearly document/archive requirements
  • Responsible for maintaining master sanction list and running monthly sanction review/checks
  • Scheduling potential candidates and new hires for interviews and orientations
  • Schedules meetings and interviews as requested by HR Director
  • Produces reports as needed through CPSI on an ad hoc basis
  • Files papers and documents into appropriate employee files
  • Organizes and maintains HR policies and procedures through SharePoint and updates to employee handbook as requested
  • Archives out of date employee/contractor/volunteer files and notes destroy dates when applicable
  • Organizes and maintains jobs descriptions on electronic medium and competencies to include updates and revision history
  • Provides administrative meeting support to HR team (agenda creation, minutes, task list maintenance)
  • Performs data entry into NetLearning on employee education/training as submitted
05/2011 to 04/2016 Confidential Human Resources Coordinator CHRC | City, STATE,
  • Facilitate training and development for team members
  • Provide quarterly team member evaluations
  • Assisted customer service with inbound and outbound calls regarding HR inquiries.
  • Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
  • Created job descriptions to attract targeted talent pool within market wage range.
  • Aided senior leadership during executive decision-making process by generating daily status and maintenance activity reports that recommended corrective actions and improvements.
  • Responsible for the recruitment process
  • Facilitate payroll for more than 700 team members
  • Problem solve and mediate between union team members and managers
  • Train team members in policy and procedures and use of the handbook
  • Track all financial statements and budgeting plans weekly
  • Track overtime and team member time clock punches
  • Time keeping and payroll tracking
  • Explained human resources policies and procedures to employees.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Assessed employee performance and issued disciplinary notices.
  • Answered employee questions during entrance and exit interview processes.
  • Managed communication regarding employee orientation and open enrollment for benefits.
05/2006 to 04/2016 Department Manager Giant Eagle | City, STATE,
  • Handled shift overstock, restocking, and inventory control.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Responsible for over 50 employees
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Progressive Discipline Process
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Calculated expenses and overhead to remain profitable and competitive.
  • Organized new store openings and trained new mangers.
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Performed opening and closing duties as part of management team and handled cash management.
Education and Training
Expected in 03/2017 to to Master of Business Administration | Human Resource Management Concentration Colorado Technical University, Colorado Springs, CO GPA:
Expected in 01/2006 to to Bachelor of Science | Business Administration Colorado Technical University, Vocational Learning Center, Colorado Springs, Pittsburg, CO, PA GPA:
Expected in 01/2004 to to | , , GPA:

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Resume Overview

School Attended

  • Colorado Technical University
  • Colorado Technical University, Vocational Learning Center

Job Titles Held:

  • Human Resources Manager/DBE Manager
  • Human Resources Technician
  • Police Personal Technician
  • Human Resources Assistant II
  • Confidential Human Resources Coordinator
  • Department Manager


  • Master of Business Administration
  • Bachelor of Science

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