HUMAN RESOURCES MANAGER Resume Example MARNELL CORRAO ASSOCIATES, INC HUMAN RESOURCES ADMINISTRATOR/DELOITTE & TOUCHE, LLP

HUMAN RESOURCES MANAGER

Summary

Human Resources Professional with over twenty years experience including employee relations, policy and procedure development, and regulatory compliance. Solid knowledge of HR related laws, benefits administration, and recruitment. Demonstrated ability to effectively communicate with all levels of management and employees. Highly developed communication and organizational skills, impressive reputation for building cohesion among disparate groups and individuals. Resourceful and detail oriented, able to effectively balance empathy for employees with company policy.

Experience

HUMAN RESOURCES MANAGERJul 2014 to Current

Ensure legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
Management of guidelines by preparing, updating, and recommending human resource policies and procedures.
Manage Human Resources department and responsibilities for Las Vegas E-Commerce center of Bed, Bath & Beyond and Harmon Face Values including: recruitment and selection, coordinating employee benefits and payroll, employee relations and investigations, and regulatory compliance for 400+ employees.
Resolve payroll discrepancies, and non-compliance issues, create, maintain and update all personnel, recruiting and evaluation files.
Responsible for training and development, workman's comp, responsible for EEOC reporting, I-9 auditing and compliance, direct and temporary staff recruitment and hiring, develop, coordinate and present training programs, conduct background checks and coordinate pre-employment drug testing.

HUMAN RESOURCES MANAGER staff recruitmentJun 2004 to Jul 2014

Manage Human Resources activities for Las Vegas division of restaurants for Chef Emeril Lagasse, including: recruitment and selection, coordinating employee benefits and payroll, workplace safety, employee relations and investigations, and regulatory compliance for 600+ employees.
Resolve payroll discrepancies, and non-compliance issues, create, maintain and update all personnel, recruiting and evaluation files.
Responsible for training and development, workman's comp, OSHA/NOSHA training, and employee relations including disciplinary coaching and tracking, I-9 compliance.
Direct and hiring, develop, coordinate and present training programs, conduct new-hire orientations, conduct background checks and coordinate pre-employment drug testing.

PERSONNEL DIRECTOR staff recruitmentMar 2002 to Jun 2004
MARNELL CORRAO ASSOCIATES, INC HUMAN RESOURCES ADMINISTRATOR/DELOITTE & TOUCHE, LLP

Managed the start up and organization of the Human Resources Department with responsibilities for 700+employees, including employee relations and investigations, policy and procedure development, maintaining job descriptions, assisting with job fairs, and compliance.
Responsible for training and development, compensation, benefits, and employee relations including disciplinary coaching and tracking.
Responsible for EEOC reporting and I-9 compliance, researched and implemented HRIS.
Develop and implement Human Resource policies and procedures, track all aspects of Human Resources using HRIS.
Direct all and hiring, develop, coordinate and present training programs, conduct new-hire orientations.
Conduct performance evaluations, recommend salary increase and promotions, and assist in developing salary plans for employees at all levels.
Represent management and meet with shop stewards and supervisors to investigate, mediate and resolve grievances, maintain positive employee relations.
Prepare statistical reports of types and frequency of actions taken concerning grievances, arbitration, mediation, and related labor relations activities, to identify problem areas.
Verify adherence to terms of labor contract by monitoring day-to-day implementation of policies concerning wages, hours, and working conditions.
Furnish reference documents and statistical data concerning labor legislation, labor market conditions, prevailing union and management practices, wage and salary surveys, and employee benefits programs for labor contract negotiations.
Draft and submit recruitment ads, screen candidates, conduct interviews, provide input for hiring decisions.
Administer health and retirement plans that received very high ratings from 98% of 700+employees (compared to 28% when I began) Built and leveraged exceptional working relationships with insurance carriers, brokers and third party administrators to ensure dedicated attention for our employees.
Provide high quality customer service to employees seeking clarification of coverage, assistance or advocacy with claims issues.
Gather data from providers, and develop and present metrics to inform management about incremental costs and planning decisions.
Developed clear summary plan descriptions, open enrollment documents, and WEB content, including FAQ's about the full range of benefit plans, responsible for Workman's Comp insurance, submission of claims within designated timelines, audit and resolve fraudulent claims.
Increased diversity representation by 5% Selected to develop new management training program Earned reputation for helpful, enjoyable presentation of complex benefits.

Oct 1998 to Mar 2002

Assisted in the coordination of the Human Resources responsibilities for a 35,000 international employee organization, including: employee relations, employee communication and special programs.
Acted as corporate liaison with international and division human resources.
Assisted with the interviewing and screening process, conducted new-hire orientations, acted as liaison between employees and benefits administration to ensure the timely enrollment process of newly hired employees.
Developed new-hire packages, conducted background investigations, tracked the time and expense system for all employees, generated time and expense reports for all management on a bi-weekly basis.
Resolved payroll discrepancies, and non-compliance issues, created, maintained and updated all personnel, recruiting and evaluation files.
Coordinated the PAL Program with local high schools, assisted with employee recognition programs, bonuses and annual events.

Education

SHRM-SCP Certification

B.S, Business AdministrationUNLVBusiness Administration

Human Resources Management Certification * Train the Trainer * Reasonable Suspicion Training for Supervisors * Conflict Management Skills for Women * HR Generalist Certification * Labor Relations Seminar * Diversity Awareness Training *

Affiliations

Society for Human Resource Management, Southern Nevada Human Resources Association, Employment Management Association, ESM

Languages

Spanish, Hungarian

Skills

ads, arbitration, auditing, benefits, benefits administration, bi, coaching, Conflict Management, contract negotiations, customer service, E-Commerce, employee relations, expense reports, hiring, HRIS, Human Resource, Human Resources, HR, Human Resources Management, Hungarian, insurance, Labor Relations, legal compliance, regulatory compliance, management training, market, mediation, mediate, 98, PAL, payroll, personnel, policies, procedure development, quality, recruiting, recruitment, reporting, safety, Spanish, surveys, Trainer, training programs, WEB content

Resume Overview

Companies Worked For:

MARNELL CORRAO ASSOCIATES, INC HUMAN RESOURCES ADMINISTRATOR/DELOITTE & TOUCHE, LLP

School Attended

UNLV

Job Titles Held:

HUMAN RESOURCES MANAGER
HUMAN RESOURCES MANAGER staff recruitment
PERSONNEL DIRECTOR staff recruitment

Degrees

SHRM-SCP Certification
B.S , Business Administration
Human Resources Management Certification * Train the Trainer * Reasonable Suspicion Training for Supervisors * Conflict Management Skills for Women * HR Generalist Certification * Labor Relations Seminar * Diversity Awareness Training *

HUMAN RESOURCES MANAGER Resume Example

Resume Score: 90%

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