Certified Senior Professional of Human Resources (SPHR) Excellent reputation with customers and colleagues, superiors and subordinates, as a professional, conscientious, knowledgeable and innovative team-player. Highly successful in HR management and administration, employee relations, collective bargaining contract negotiations and administration, recruiting, workers compensation and safety programs, payroll and benefits administration, and training. Extensive experience in corporate HR role requiring partnership with location leadership as well as in on-site HR role. Negotiated first-time collective bargaining agreements. Renegotiated expired collective bargaining agreement. Actively involved in successful decertification campaign. Multiple employer and industry experience managing day-to-day human resources operations including benefits administration, manager training, corrective actions, job descriptions, employee and safety handbooks, and implementing company policies and procedures, employee safety training and return-to-work programs for multiple work sites Excellent track record of successfully defending employer in various Department of Labor claims, such as unlawful discharge, unemployment and appeal hearings; EEOC/Hawaii Civil Rights Commission complaints; various grievance matters and CBA-related arbitrations Prepared annual operating budgets; Processed payrolls Effectively developed and implemented recruiting program for exempt and non-exempt positions Successfully added benefits for employees, many at little or no cost to employer Established and maintained excellent rapport with state and federal agencies, various levels of management and non-management employees, including bargaining and non-bargaining unit personnel Assessed, developed and revised human resources and training procedures, practices and policies, including new-hire orientation programs, job descriptions, employee and safety handbooks, and brand training Executive Committee member; Safety Committee member and Co-Chair Extensive experience administering workers compensation and temporary disability insurance and return-to-work programs. Administered E&O, property and casualty insurance policies Developed and implemented Review Board (an in-house forum for resolving employment-related issues) DANA OANIA, SPHR
HUMAN RESOURCES MANAGER, 09/2013 to Current Company Name – City, State
multi-site HR; partnering with
Facilitated all new-hire orientations.
Developed and enforced company policy and procedures relating to all phases of human resources activity.
Employee & Labor Relations Consultant, 04/2013 to 09/2013 Company Name
Sr. Employee & Labor Relations Consultant, 03/2012 to 03/2013 Company Name
Task Force Director of HR, 11/2011 to 02/2012 Company Name
REGIONAL HUMAN RESOURCES MANAGER, 08/2009 to 02/2011 Company Name
Regional HR Manager, 06/2005 to 07/2009 Company Name
Enterprise Rent-A-Car purchased Vanguard Car Rental, Honolulu, HI (resulting in the Regional HR Manager position being eliminated).
As for Vanguard Car Rental, operating Alamo Rent A Car and National Car Rental: Coordinated HR function for 700+ employees at 15 locations including recruiting, compensation, benefits, employee relations, work comp, unemployment, HR-related training, investigations and general supervision of corrective actions within the region.
Member of negotiating committee for union contract (National Car Rental Honolulu and Waikiki locations).
Actively involved in successful decertification campaign.
DIRECTOR OF HUMAN RESOURCES, 03/2002 to 03/2005 Company Name – City, State
Corporate HR position.
Developed/directed/coordinated all HR activities for 12 properties on Oahu, Kauai, Maui, Molokai and the Big Island.
Developed HR mission and goals - making HR accessible to all employees; Advised and educated managers on HR matters ranging from selection of employees to separation of employment; Executive Committee Member; Safety Committee Co-chair; Revised Employee Handbook; Drafted safety and supervisor's manuals; Aggressively monitored work comp lost-time injuries.
DIRECTOR OF HUMAN RESOURCES, 10/1999 to 03/2002 Company Name – City, State
Day-to-day HR management for 620-room/240 employee hotel; HR budget; Benefits administration; Recruit/hire/employee retention; Educated, trained and assisted managers, supervisors, and line staff; Rewrote employee handbook; Drafted safety handbook; Developed employee and manager recognition program; intern program; Member of Executive and Safety Committees; Coordinated numerous events such as: Charity Walk, employee recognition, neighbor-island executive committee retreat.
DIRECTOR OF HUMAN RESOURCES, 05/1997 to 10/1999 Company Name – City, State
First corporate HR position for Castle.
Developed HR department/policies.
Directed/coordinated all HR activities for resort and hotel management properties, which consisted of 18 properties and approximately 900 employees throughout Hawaii, Guam, Saipan and Micronesia.
Specific responsibilities included: Negotiating two first-time collective bargaining agreements and administered CBA; Developing corporate HR systems, Recruiting/hiring; Educating, training and advising general managers, department managers and supervisors, and employees; Represented Castle at Department of Labor, National Labor Relations Board, and for Hawaii Civil Rights Commission matters; Developed and organized volunteers for environmental beach clean-up.
HUMAN RESOURCES MANAGER, 05/1993 to 05/1997 Company Name – City, State
Manufacturer of S&S Saimin and Aloha Maid Drinks First HR position for ITOEN.
One-person department for 85 employees.
Developed and implemented Review Board and applicant testing.
Responsibilities included: Payroll, Benefits; Safety; Policy, procedure and manual writing; EEOC and Affirmative Action; ADA; CDL drug testing program; Manager training; Improving employee morale.
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Job Titles Held:
HUMAN RESOURCES MANAGER
Employee & Labor Relations Consultant
Sr. Employee & Labor Relations Consultant
Task Force Director of HR
REGIONAL HUMAN RESOURCES MANAGER
Regional HR Manager
DIRECTOR OF HUMAN RESOURCES
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