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human resources manager resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly driven Human Resource Manager who maintains a positive attitude under pressure and welcomes the challenge and responsibility of producing results quickly for customers. Recruiter focused on building and maintaining personnel relationships to keep a consistent talent pipeline. Resourceful and motivated  with broad experience building teams of technical professionals seeking a position with a growing agency.
Skills
  • Performance management strategies
  • Staff training and development
  • Recruiting and selection techniques
  • HR policies and procedures expertise
  • Regulatory compliance
  • Strategic planning
  • Decision-making strength
  • Exceptional communicator
  • Innovative
  • People-oriented
  • ​Maintains confidentiality


Education
CCAF Maxwell AFB, AL Expected in 2010 Associate of Applied Science : Human Resources - GPA :
Experience
Bartell Drugs - Human Resources Manager
University Place, WA, US 01/2007 - 06/2010
  • Accomplished Human Resource management professional, offering 21+ years of human resource and leadership/management experience to the U.S. Air Force.
  • Technical authority responsible for the generation, development, interpretation, intent, staffing, implementation and dissemination of Air Force personnel assignment relocation policy and procedures to subordinates internal staff, major commands, and field units; directly affecting over 267K Airman and relocation budget of $400M.
  • Directed assignment relocation management programs, to include selectively manned special duty assignments (SDA) via relocation assignment system processes.
  • Analyzed and directed key policy-related issues, established order of precedence and implemented comprehensive initial and follow-up standardized relocation policy for six teams, comprised of 110 headquarters human resource specialists and functional managers.
  • Technical authority for the interpretation, mitigation, and negotiation of congressionally directed inquiries associated with Air Force assignment relocation policy and procedures.
  • Developed and delivered presentations to Branch and Division senior leaders; provided status of policy programs and training.
  • Expert on a broad range of personnel functions and programs; ensured total quality assurance oversight to ensure compliance with Air Force policy and directives.
  • Expert in supporting senior management and executive operations with personnel programs management, administrative policy, conflict resolution and customer service efforts.
  • Designed, administered and led personnel in administrative programs which enhanced organizational culture, improved employee performance and support personnel in a global organization.
  • Provided strong problem solving and decision making skills with the ability to develop and implement effective action plans.
  • Recognized for providing sound advice, guidance and direction to senior management, supervisors and subordinates.   
  • A skilled communicator, both orally and written; recognized for presentation ability, presence and poise.
  • Selected by Commander, HQ Air Force Personnel Center to brief enlisted relocation policy, procedures and processes to European theater; six bases in 21 days.
  • Self-motivated and skilled independent decision maker.
  • Well organized and consummate team player; committed to getting the job done.High level of tact and diplomacy at all levels.
  • Directed and provided oversight for a team of five Human Resources Specialists.


Bartell Drugs - Human Resources Manager
Auburn, WA, US 01/2006 - 01/2007
  • Skilled Human Resource manager; provided oversight consisting of managerial, technical, and supervisory actions in support of all base personnel relocations and employment.
  • Managed the formal training program, duty status reporting and classification changes for officer and enlisted personnel.
  • Planned, developed and implemented quality control review and initiatives of all temporary duty and relocation actions and files.
  • Planed, directed, and implemented processing procedures to meet agency's objectives and goals.
  • Provided research and demonstrated cause/effect with associated programs.
  • Directed enforcement of policies, guidance, and procedures for personnel in accordance with Air Force management directives.
  • Administered training quotas and procedures to enhance program development of personnel.
  • Scheduled and provided procedural guidance in developing individual personnel knowledge and associated benefits concerning program development.
  • Mentored and trained 13 Human Resources Specialists on Air Force implemented Case Management System.
  • Counseled members on classification elements and responsibilities.
  • Developed detailed, logistically sound processing and relocation action training to leadership, supervisors, managers, and distinguished visitors.
  • Have keen ability to apply processes of administration, principals of management and direct coordination of mission essential projects.
  • Provided tactful advice to management on highly difficult and controversial matters impacting personnel programs.
  • Provided skilled assistance to the Mission Personnel Flight Commander for Commander's Calls and organizational programs affecting morale and welfare.
  • Directed and provided oversight for a team of four Human Resources Specialists.
Bartell Drugs - Human Resources Manager
Bellingham, WA, 03/2002 - 01/2006
  • Worldwide distribution manager for aircraft aerospace systems specialists of over 14,000 resources, 6 MAJCOMs and specially manned activities.
  • Ensured timely update of over 375 monthly transactions effectively utilizing an annual PCS budget of over $16 million. 
  • Expertly realigned allocated resources to meet mission readiness and goals.
  • Monitored. validated, and filled job advertisements ensuring manning requirements were met.
  • Spear headed Air Force implementation of HYT change for E-6 thru E-8; coordinated assignment action ineligibles in support of IRAQI FREEDOM.
  • Coordinated Air Staff tasking's for personnel affected by AEF cycles supporting on-going war missions.
  • Managed office manning shortage in support of over 28,000 resources during assignment cycles.
  • Hand selected for Tiger Team to establish feasibility of High School Senior Deferment program; stabilizing Air Force families ensuring student success for graduation.
  • ​Proactive approach ensured containment of experienced personnel during F-15 engine modifications.
  • Prudently used expertise and knowledge to revamp/merge division JQS providing new guidelines enhancing work performance.
  • Subject Matter expert providing design specification and testing for Web Based Migration.
  • Developed new spreadsheets providing system codes for newly assigned personnel; implemented by entire staff.
  • Tested new processes for overseas relocations with 100% accuracy resulting in prevention of wasted man hours and duplication of work.


Bartell Drugs - Human Resources Manager
Centralia, WA, US 05/2000 - 03/2002
  • Responsible for oversight and management of all enlisted and officer assignments serving over 2,000 military personnel, representing six MAJCOMS and Special Operation Agencies.
  • Led dynamic Administrative and Human Resources teams working within the Pacific theater in support of Operations NOBLE EAGLE and ENDURING FREEDOM; responsible for accountability and safety of personnel.
  • Presented with complex personnel program problems during 9/11 crisis, expertly identified, isolated, and resolved the communication gap between HQ Air Force, Pentagon and base level agencies; resulted in immediate clarification of directives and personnel accountability and reporting.
  • Directed relocation processing effecting millions of dollars in allocated permanent change of station funds.
  • Developed and provided mass presentations in a high ops tempo environment for over 1500 personnel; achieved accuracy and completion of all required relocation processing ensuring seamless processing procedures concerning concurrent travel, port call requirements, overseas tour election statements, the join-spouse assignment program, dependent medical clearance, consecutive overseas tour leave deferral, and follow-on assignments.
  • Prepared and distributed relocation special orders, updates assignment availability and limitation codes, tour proration, date returned from overseas extensions and curtailments.
  • Monitored and updated actions and in-system purges.
  • Developed and conducted in-house training for all base Human Resources Specialists and associated agencies.
  • Interpreted policy and directed the re-write of regulations and operating instructions.
  • Served as principal advisor to senior leaders regarding relocation entitlements.
  • Established accountability process benchmarks; corrective actions to port of call processing actions reduced repeat actions by 90%.
  • Streamlined organizational processes and relocation procedures; enabled quality time with customers providing better service and management of personnel.
  • Enhanced working relations throughout base community; suspense's met with local agencies and reduced miscommunication fluctuations.
  • Enhanced employee morale and productivity.
  • Directed and provided oversight for a team of three Human Resources Specialists.
Perris Union High School District - Personnel Technician
Perris, CA, 11/1994 - 05/2000
  • Responsible for formulation, input, update, and follow-up of personnel actions for over 3,000 officers.
  • Technical advisor for Advanced Personnel Data Systems using ATLAS programming language to retrieve personnel information.
  • Drafted, proofread and transmitted over 2,500 personnel actions due to short notice requirements.
  • Developed process to standardize procedures with staff members reducing duplication of effort and employing a team concept.
  • Led core identifications for 700 administrative officers during cross flow implementation as a result of 100% AFSC restructure.
  • Created in-house training material increasing team effectiveness and overall branch continuity.
  • Managed over 8,500 personnel with a $14 million annual budget.
  • Responsible for overall approval/disapproval authority for management of personnel in support of HQ USAF Cost Savings Initiative Program/Circuit Card Repair; allowed for base-level repair of expendable items saving millions annually.
  • Expanded conventional avionics EOS listing providing much needed special experience identifiers in support of short tour missions.
  • Catalyst in problem solving Air Intelligence Agency's concern over  electronic warfare experience level in Korea.
  • Brainstormed ideas creating  a program resulting in changes to flyer hiring process.
  • Closely monitored AFSC conversion of 180 electronic warfare positions to ground electronics enabling MAJCOMs to meet time line constraints.


Court Services And Offender Supervision Agency For Dc - Human Resources Specialist
Washington, DC, Turkey 11/1992 - 11/1994
  • Leader in Administrative and Human Resource teams working in U.S. Forces-Europe, supporting Operation PROVIDE COMFORT.
  • Developed and provided presentations, counseled personnel on Human Resource programs and entitlements.
  • Drafted, proofread and transmitted messages for critical personnel issues.
  • Hand selected to establish first-ever HQ Air Force Military Personnel Center and base Military Personnel Flight assignments training exchange program.
  • Managed organization Commander's Call agenda's, Demand Reduction program, Dependent Care, Performance Report Programs, publications and office files.
  • Provided administrative support to the unit commander, First Sergeant, and Chief Enlisted Manager.
  • Conducts mass briefings of over 200 personnel ensuring a smooth relocation transition.
  • Developed relocation checklists simplifying processing procedures for personnel and staff.


Activities and Honors
  • Quarterly Ward Winner; 1990, 1991, 1992, 1995, 1997, (2) 2003
  • Annual Award Winner; 1990, 2005
  • Randolph AFB Ambassador; 1992
  • Airman Leadership School - John Levitow Award; 1992
  • Airman Committed to Excellence Award; 2001
  • Promotion under Stripes for Exceptional Performers; 2002
  • Functional Area Manager Eagle Award - 2005
  • AFPC/DPAA Personnel Manager of the Year Award - 2005


Additional Information
  • Country of citizenship: United States of America
  • Veterans' Preference: 10-point preference based on a compensable service-connected disability of 30 percent or more
  • Job Type: Permanent
  • Work Schedule: Full Time
  • Desired Work Environment: Mission-Focused Experienced Professionals
  • Desired Locations: US-TX-San Antonio


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Resume Overview

School Attended

  • CCAF

Job Titles Held:

  • Human Resources Manager
  • Human Resources Manager
  • Human Resources Manager
  • Human Resources Manager
  • Personnel Technician
  • Human Resources Specialist

Degrees

  • Associate of Applied Science

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