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HUMAN RESOURCES GENERALIST Resume Example

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HUMAN RESOURCES GENERALIST
Summary
It is essentially my objective to demonstrate trustworthy and accountable work inputs that yield ongoing progress.  My work packages and or product will reflect my successful background: Business Analysis, Human Resources, Management, Change Management, Logistics and Materials Management, Healthcare Patient Advocacy and Liaison measures, Legal Ramifications which entail savvy research on policies and how law impact internal procedures and workflows.
Highlights

ACADEMIA:

  • BUSINESS GRADUATE DEGREE
  • 3.75 GPA
  • Wealth management
  • Elasticity Testing Savvy
  • Forecasting and planning
  • User acceptance testing
  • Fixed income modeling
  • Critical thinking
  • Decisive
  • Requirements gathering
  • Valuation specialist
 CAREER:
  • Cost-benefit analysis
  • Forecasting and planning
  • Business process improvement
  • Functional requirements
  • Budgeting
  • Business requirements matrixes
  • Project management
  • Scope and project definition
  • Superb communication skills
  • Advanced problem solving abilities
Accomplishments
Boosted customer service ratings by 75% by developing new processes and improving work flow.
 
Drafted 100'sPersonnel/Business/Accounting/Quality Assurance/Data reports per week about performance improvement, financial spending, turnover ratio, attrition, workers compensation and workplace injuries, recruitment, grievances, conflict management.
 
Designed a cutting-edge human resources solution for a Baltimore MD private sector employer
 
Reduce workplace injuries and insurance premiums by 60% using threefold triple-dimension model
 
Earn Subject Matter Expert Status and dependability at SSA in Social Insurance Areas: Alien Taxation, Alien Non Provisions, Medicare Part A & B, Audits and Payment Reconciliation 
Experience
05/2014 to Current
FOREIGN BENEFITS AUTHORIZER | SOCIAL SECURITY ADMINISTRATION
Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes for social insurance case processing workflows by way of honorable detail project work groups, high priority case processing and target cross functional groups
 
Audit foreign taxation measures to locate discrepancies, reconcile incorrect tax code rates and update according to policy and applicable residency versus citizenship
 
Execute technical inputs to research and analyze Workers Compensation cases, making proper Offsets based on state regulations and earnings to avoid duplicate payments
 
Tactically, compute payment reviews in response to over-payment reconsideration requests and appeals to identify historical and empirical data to confirm paid versus payable outputs, with professional documentation to reiterate message and findings to local and internal field offices and embassies
 
Improve productive by 60% for the module by residual outputs of high quality and quantity of cases-per-day at 30 plus  
 
Tracked, analyzed and interpreted trends in Medicare Cases data.
 
​

10/2012 to 03/2014
HUMAN RESOURCES GENERALISTTHE CHILDREN'S HOME INC
Increased the employee base by 65% to meet changing staffing needs. Implemented an innovative employee incentive program, which resulted in a 40% increase in staff productivity.
 
Recruited and interviewed 300 applicants per month.  Directed Apprenticeship New Innovative Program to maximize internal morale and external relationships and contracts.
 
Answered employee questions regarding personnel files and confidential matters, management grievance/conflicts resolution to resolve any issues.
 
Advised managers on organizational policy matters and recommend needed changes.  Conducted new employee orientation to foster positive attitude toward organizational objectives.  Directed personnel, training and labor relations activities.
 
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
 

07/2005 to 11/2012
PATIENT ADVOCATE - LOGISTICS COORDINATOR EXECUTIVE DIRECTORTHE UNIVERSITY OF MARYLAND MEDICAL
Thoroughly investigated healthcare complaints and minimized number of unsatisfied patient accounts.  Recorded and filed patient data and medical records.  Acted as a liaison between the business department, billers and third party payers in resolving billing and reimbursement accuracy.
 
Demonstrated analytical and problem-solving ability by addressing barriers to receiving and validating accurate HCC information.  Carefully reviewed medical records for accuracy and completion as required by insurance companies.
 
Strictly followed all federal and state guidelines for release of information.  Directed patient flow during practice hours, minimizing patient wait time.  Arranged and assisted with hospital admissions.  Maintained an organized logging system for tracking test results.
 
Monitored shared email in-boxes and ensured inquiries were addressed.  Provided administrative support for three physicians.  Ensured compliance with medical/legal requirements, JCAHO standards and Army regulations.

Education
MBA: BUSINESS | ECONOMICSMASTER OF BUSINESS ADMINISTRATION | COLORADO TECHNICAL UNIVERSITY HUMAN RESOURCES MANAGEMENT
Minor in Human Resources Management 
 
3.75 GPA
 
Coursework in ACCOUNTING - FINANCE - STATISTICS - ECONOMICS - MARKETING - MANAGEMENT - HUMAN RESOURCES LABOR RELATIONS - HR MANAGEMENT
 
Coursework in Business Administration
Skills
BUSINESS ADMINISTRATION
ENTREPRENEUR
FINANCIAL MANAGEMENT
CONTRACT CONFIGURATION 
GOVERNMENT ADMINISTRATION
HEALTHCARE MANAGEMENT
HUMAN RESOURCES MANAGEMENT
LEGAL
LOGISTICS
MANAGEMENT
PROJECT MANAGEMENT
​
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Resume Overview

Companies Worked For:

  • FOREIGN BENEFITS AUTHORIZER | SOCIAL SECURITY ADMINISTRATION
  • THE CHILDREN'S HOME INC
  • THE UNIVERSITY OF MARYLAND MEDICAL

School Attended

  • MASTER OF BUSINESS ADMINISTRATION | COLORADO TECHNICAL UNIVERSITY HUMAN RESOURCES MANAGEMENT

Job Titles Held:

  • HUMAN RESOURCES GENERALIST
  • PATIENT ADVOCATE - LOGISTICS COORDINATOR EXECUTIVE DIRECTOR

Degrees

  • MBA : BUSINESS | ECONOMICS

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